Outcomes4Me · 4 hours ago
Business Analyst SME
Mc Lean, VA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expOutcomes4Me is a HUBZone-certified SDVOSB and multiple award-winning organization delivering innovative solutions for the federal government. They are seeking a Business Analyst SME to conduct analyses, develop strategies, and implement frameworks to improve operational efficiency and decision-making processes.
Artificial Intelligence (AI)Health CareMedicalOncologyPersonal HealthSoftware
Responsibilities
Conduct retrospective analyses, process reengineering, implementation planning, organizational design, and organizational impact assessments
Proactively develop strategies and make recommendations for improvement opportunities, including policy/guidance development, ideation, and operations
Implement Lean and Agile frameworks, measuring impact through performance metrics and user satisfaction tailored to USCIS operational needs
Develop and refine Agile tools, roadmaps, preparation of studies, and governance models. Collaborate with USCIS to understand and address new requirements/opportunities for both products, features, and processes
Work products will facilitate understanding (comprehensive, timely notes posted, and transparency) and action (project plants, implementation schedules, roles, and responsibilities). Establish prioritization mechanisms for backlog grooming and sprint planning, with transparent reporting
Facilitate successful in-person and remote meetings, special projects, and initiatives
Provide predictive modeling and workload forecasting, measuring accuracy and impact on decision-making
Provide analytical knowledge and techniques regarding business process, workload/staffing modeling, and exploration and predictive analytics, including the Staffing Allocation Model (SAM) tools to assess efficiency gains and staffing changes
Develop and track KPIs, providing data-driven recommendations for continuous improvement
Develop implementable project metrics with data driven collection plans to project the Return on Investment (ROI) of a proposed initiative to enable data driven prioritization and decision making, determine source data and baseline current state, and quantify that impact post implementation to enable lessons learned and continued improvement
Use collected customer experience data to develop systems, programs, and process improvements to customer and user experiences
Build interactive dashboards with real-time performance data to enhance transparency and decision-making
Develop business intelligence dashboards using tools such as Tableau, Power BI, Python and Databricks
Expand on summary statistics using Tableau to run new and existing deterministic and probabilistic models addressing eligibility, risk, and complexity screening protocols
Incorporate advanced statistical techniques (i.e., machine learning and hierarchical regression), where it is appropriate to use a statistical model to infer future results
Conduct trend analysis and impact assessments to optimize operational efficiency
Hold meetings and workshops with SMEs to understand data collection, analyses
Qualification
Required
Bachelor's degree in Business, Information Systems, or related field
Minimum of 8 years of experience as a business analyst or SME, with at least 5 years supporting federal programs in areas such as process optimization, requirements analysis, and system integration
Expertise in requirements gathering, process mapping, and workflow optimization
Strong understanding of Agile methodologies, testing, and system deployment
Ability to translate complex technical concepts into actionable business solutions
Preferred
Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or equivalent preferred
Company
Outcomes4Me
Outcomes4Me develops direct-to-patient AI-driven platform designed to assist cancer patients in managing their care.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$37.7MKey Investors
SalicaNorthpond VenturesAsset Management Ventures (AMV)
2025-05-29Series A· $21M
2021-04-28Series A· $12M
2020-11-18Seed· $4.7M
Leadership Team
Maya R. Said
Founder and CEO
Recent News
2025-10-17
2025-10-10
Company data provided by crunchbase