Retail Supervisor jobs in United States
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Red White & Blue Thrift · 9 hours ago

Retail Supervisor

Red White & Blue Thrift is seeking a Retail Supervisor to support the Retail Manager and oversee day-to-day operations on the sales floor. The role focuses on ensuring excellent customer service, maintaining store standards, and achieving sales targets while mentoring team members and managing cashier operations.

ApparelConsumer GoodsSecondhand Goods

Responsibilities

Manage day-to-day operations of the sales floor, ensuring adherence to store standards, efficient product processing, and optimal customer service delivery under the guidance of the Retail Manager
Supervise and mentor retail team members, providing ongoing coaching to enhance performance and foster a positive work environment
Ensure exceptional customer service, handling inquiries, and resolving issues promptly and effectively, reflecting the Retail Manager's direction
Oversee inventory levels on the sales floor, ensuring products are well-stocked, merchandised, and priced accurately to meet customer demand and sales targets
Supervise cashier operations, including transaction processing and adherence to cash handling procedures, under the guidance of the Retail Manager
Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics with guidance from the Retail Manager
Work closely with the Retail Manager to implement sales strategies, optimize productivity, and contribute to the overall success of thrift store operations

Qualification

Customer serviceBilingual (English/Spanish)Basic computer skillsRetail experienceTeam developmentCommunication skillsAdaptabilityAttention to detail

Required

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Basic computer skills, including MS Office, Teams, and Outlook
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects
Endurance: Able to stand for extended periods of time
Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm
Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands
Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks
Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more
Footwear: Required to wear closed-toe shoes for safety purposes
Repetitive Tasks: The job involves regular repetitive motions
Dependability: Effective performers demonstrate regular and punctual attendance. They behave consistently and predictably; are reliable and dependable in fulfilling their professional obligations
Integrity: Effective performers think and act ethically and honestly. They apply ethical standards of behavior to daily work activities. They take responsibility for their actions
Humility: Effective performers recognize one's own limitations, being open to learning from others, and treating everyone with respect and dignity
Adaptability: Effective performers are adaptable. They embrace needed change and modify their behavior when appropriate to achieve organizational objectives. They are effective in the face of uncertainty
Attention To Detail: Effective performers observe details, promptly catch and rectify small mistakes, delivering high-quality, accurate work
Inclusion: Effective performers create and participate in an inclusive environment. They value and respect diversity, and foster a sense of belonging for all individuals
Team Player: Effective performers are team oriented. They identify with the larger team and their role within it. They prioritize the collective success of the team over personal achievements
Managing Workflow: Effective performers understand the flow of tasks and activities within their respective areas of the business. They direct the progression of work, identifying how tasks are interconnected and ensuring that tasks are completed in the right order to achieve efficient and impactful results. They know when and how to strategically shift employees to areas where the work or business needs dictate, ensuring successful outcomes
Composure: Effective performers maintain emotional control while managing a good deal of responsibility. They keep their composure, even under ambiguous or stressful circumstances. They demonstrate patience, allowing them to approach challenges with a calm and composed demeanor. They are adept at demonstrating emotions appropriate to the situation and continue performing steadily and effectively
Customer Focus: Effective performers possess a strong customer focus. They demonstrate empathy, active listening, and responsiveness to ensure exceptional customer satisfaction, even if they cannot meet the customer's request. They proactively build and maintain positive relationships with customers to continually improve our services
Professionalism: Effective performers conduct themselves in a manner that is consistent with organizational values, policies, and standards. This requires a commitment to integrity, ethical conduct, and respect for diversity, as well as the ability to communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner

Preferred

Proficiency in both English and Spanish is preferred
High school diploma or GED preferred
Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required

Company

Red White & Blue Thrift

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Red White & Blue Thrift sells secondhand merchandise and discounted goods.

Funding

Current Stage
Late Stage
Company data provided by crunchbase