Assistant Customer Service Manager jobs in United States
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Shaw’s and Star Market · 13 hours ago

Assistant Customer Service Manager

positionMiddlesex County, MA
timeFull-time
remoteOnsite
seniorityMid Level

Shaw's and Star Market is excited to announce the opening of a new store in Marlborough, MA, and they are looking for a passionate Assistant Customer Service Manager. In this role, you will support the Customer Service Manager in daily operations, train staff, handle customer inquiries, and ensure store policies are followed to deliver an exceptional shopping experience.

Consumer GoodsFood and BeverageRetail
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H1B Sponsor Likelynote

Responsibilities

Helping to keep the daily operations running smoothly
Ensuring our customers leave with smiles
Creating a shopping experience that's second to none
Training and supervising our awesome staff
Tackling customer inquiries and complaints
Making sure our store policies and procedures are top-notch

Qualification

Customer serviceLeadershipCommunication skillsTeamworkProblem-solving

Required

Passionate, customer-focused individuals
Stellar leadership skills
Top-tier communication abilities
Ability to train and supervise staff
Ability to tackle customer inquiries and complaints
Knowledge of store policies and procedures

Benefits

Competitive wages paid weekly
Flexible scheduling
Opportunities for career advancement
Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
Associate discounts
Time off (vacation, holidays, sick pay)

Company

Shaw’s and Star Market

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Shaw’s and Star Market boast a rich history rooted in the small towns and historical cities of New England.
dateFounded in 1860
location
West Bridgewater, Massachusetts, USA
people-size10001+ employees
web-link
https://www.shaws.com

H1B Sponsorship

Shaw’s and Star Market has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (2)

Funding

Current Stage
Late Stage

Recent News

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Company data provided by crunchbase