NextGen Security · 10 hours ago
East-Senior Service Technician
Exton, PA
Full-time
Onsite
Senior Level
5+ years expNextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. They are seeking an experienced electronic security service technician to join their fast growing and dynamic team, responsible for project oversight, system programming, installation, and servicing of high-end integrated security devices.
ComputerEnergyIndustrialManufacturingSecurityService Industry
Responsibilities
This position will have multiple roles ranging from: project oversight in the field, system programming, project activation and commissioning, installation of field devices, and most importantly, servicing of high-end integrated security devices
Minimum of 5 years of experience with installing and maintaining:
Enterprise-level access control systems
Intrusion detection systems (IDS), both fiber and copper based
Enterprise-level video management systems (IP-based and analog)
Technical/electrical background
Ability to use and drive a bucket truck as needed
Climb ladders when needed to complete service calls
Write clear and concise resolutions to service tickets, communicating with Service Coordinators as needed
Ability to travel 2.5 hours per day via company vehicle to customer site locations
Rotate on-call schedule with other technicians and respond to after hours calls as needed
Train and mentor entry level technicians
Superior problem solving and communication skills
Work independently with minimal supervision
Ability to safely operate a company vehicle
Familiarization with local electronic security codes and industry standards
Understanding and ability to work safely in a chemical plant environment
Qualification
Required
5+ years of service experience in security industry or technical background
Minimum of 5 years of experience with installing and maintaining: Enterprise-level access control systems
Minimum of 5 years of experience with installing and maintaining: Intrusion detection systems (IDS), both fiber and copper based
Minimum of 5 years of experience with installing and maintaining: Enterprise-level video management systems (IP-based and analog)
Technical/electrical background
Ability to use and drive a bucket truck as needed
Climb ladders when needed to complete service calls
Write clear and concise resolutions to service tickets, communicating with Service Coordinators as needed
Ability to travel 2.5 hours per day via company vehicle to customer site locations
Rotate on-call schedule with other technicians and respond to after hours calls as needed
Train and mentor entry level technicians
Superior problem solving and communication skills
Work independently with minimal supervision
Ability to safely operate a company vehicle
Familiarization with local electronic security codes and industry standards
Understanding and ability to work safely in a chemical plant environment
Preferred
Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel
Video Management System Vendor Certifications in Genetec, OnSSI, MaxPro, and/or Milestone
Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT
Networking and IT knowledge
Experience in computer operating systems, network design and implementation
Benefits
Company vehicle.
Full benefits package.
Vacation.
Cell phone Allowance.
Company
NextGen Security
NextGen Security provides integrated physical and electronic solutions for regulated entities and facilities in key vertical markets.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-09-07Acquired
Leadership Team
Frank Brewer
CEO
Eric Carrier
Vice President Southeast
Recent News
2024-12-12
2023-12-22
Company data provided by crunchbase