Laveer Engineering · 2 days ago
Customer Service Representative Level 2
Pasadena, TX
Contract
Onsite
Entry Level
$20/hr - $24/hr
1+ years expLaveer Engineering is a company seeking to hire a Customer Service Representative Level 2. In this role, the representative will provide informed decision-making and problem-solving support to address customer requests related to billing and service matters, while ensuring high-quality service standards.
Industrial EngineeringMechanical EngineeringService Industry
Responsibilities
Handle situations, which may require adaptation of response
Assist customers with billing inquiries and educating them on energy usage
Record and process commitments on customer's accounts
Assist customers with online account and mobile app requests
Meet performance metrics and schedule adherence requirements daily
Helps provide direction and guidance to less experienced team members
Perform other job-related responsibilities as assigned
Qualification
Required
High School Grad / GED
Experience: 1+ years
Benefits
Comprehensive Health and Income Protection Benefits
401(k) Savings Plan
Paid Vacations for Qualifying Positions
Company
Laveer Engineering
Laveer Engineering provides custom and off the shelf equipment solutions to industry.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2021-06-01Acquired
Company data provided by crunchbase