Cox Enterprises · 17 hours ago
Senior Customer Project/Program Manager
Burlington VT
Full-time
Hybrid
Mid, Senior Level
$81K/yr - $122K/yr
4+ years expCox Automotive is a leading company transforming the way the world interacts with vehicles. The Senior Customer Project/Program Manager provides project management leadership for moderately complex, cross-functional initiatives, ensuring successful execution and continuous improvement.
AdvertisingBroadcastingDigital MediaTelecommunications
No H1B
Responsibilities
Collaborates with customer stakeholders to understand key business challenges, operational needs, and process issues
Identifies where and how organizational capabilities and solutions can address customer requirements and deliver value
Works with internal functional teams to define detailed project scope, objectives, deliverables, and success measures based on client expectations
Creates and maintains comprehensive project plans covering schedule, tasks, resources, risks, and dependencies
Supports end‑to‑end project execution, including:
Requirements gathering and documentation
Project charter creation
Scope definition and validation
Detailed project planning and timeline management
Change control processes
Risk and issue identification, tracking, and mitigation
Project close‑out activities and lessons learned
Status reporting and communication across stakeholders
Facilitates resource planning and allocation across project teams
Supports cost estimation, budget development, forecasting, and ongoing cost control
Ensures consistent application of project management methodology, standards, tools, and documentation throughout the project lifecycle
Monitors project health and compliance with internal governance requirements
Evaluates project outcomes and operational processes, identifying opportunities for improvements in efficiency, communication, and delivery effectiveness
Recommends enhancements to project management practices, tools, and workflows
Qualification
Required
Bachelor's degree in a related discipline and 4 years experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field
Experience with Excel, PowerPoint and Copilot
Experience managing moderately complex projects across cross‑functional teams
Strong understanding of project management principles, methodologies, and tools
Excellent communication, facilitation, and stakeholder management skills
Ability to lead requirements gathering, documentation, and scope definition
Strong organizational, analytical, and problem‑solving abilities
Preferred
Experience working with customer-facing projects or operational process enhancements
PMP, CAPM, Scrum Master, or similar certification
Experience in budget development, cost control, and resource planning
Benefits
The flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Alexander Taylor
Chairman and Chief Executive Officer
Patrick O'Boyle
Senior Vice President of Corporate Development
Recent News
2026-01-07
Dayton Daily News
2025-12-11
Company data provided by crunchbase