Veterinary Customer Service Representative jobs in United States
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VCA Animal Hospitals · 13 hours ago

Veterinary Customer Service Representative

positionThe Villages, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

VCA Animal Hospitals is a leader in veterinary care, dedicated to advancing the future of veterinary medicine. They are seeking a Veterinary Customer Service Representative to be the first point of contact for clients, assisting with scheduling, inquiries, and providing exceptional service.

Health CareHospitalMedicalPetVeterinary
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H1B Sponsor Likelynote
Hiring Manager
Amy Dacey, CVBL
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Responsibilities

Assist clients with scheduling appointments
Answer inquiries and collect necessary patient information
Manage client check-ins and check-outs
Process transactions
Ensure exceptional service during every client interaction
Maintain patient and client records
Collaborate with veterinary staff
Assist in a compassionate and professional manner

Qualification

Customer serviceVeterinary softwareCommunication skillsData entryOrganizational skillsCompassionate demeanorVeterinary experienceInterpersonal skillsTeam-orientedDetail-oriented

Required

Strong customer service, communication, and interpersonal skills
Proficiency in scheduling, record-keeping, and data entry
Ability to work in a fast-paced, team-oriented environment
Detail-oriented with excellent organizational skills
Comfortable interacting with pets and their owners, with a patient and compassionate demeanor
High school diploma or equivalent

Preferred

Prior experience in a veterinary or healthcare setting is preferred
Proficiency with veterinary software or other medical practice management systems is a plus
Additional certifications in veterinary assistance or customer service are beneficial

Company

VCA Animal Hospitals

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A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine.
dateFounded in 1986
location
Los Angeles, California, USA
people-size10001+ employees
web-link
https://www.vcacareers.com

H1B Sponsorship

VCA Animal Hospitals has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (17)
2023 (16)
2022 (14)
2021 (19)
2020 (17)

Funding

Current Stage
Late Stage

Leadership Team

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Trevor Adams, CPA, CGMA
Chief Financial Officer
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Amanda Gillespie
Senior Talent Acquisition Partner at VCA Animal Hospital
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Recent News

Crunchbase News
How Candy Conglomerate Mars Is Investing In Pet Tech, One Of The Few Areas VCs Still Love
2023-02-16
PRNewswire
VCA ANIMAL HOSPITALS EXPANDS ACCESS TO VETERINARY CARE WITH THE LAUNCH OF URGENT CARE HOSPITALS
2022-08-23
Company data provided by crunchbase