Bettermode · 1 day ago
Senior Back-end Engineer
United States
Full-time
Remote
Senior LevelBettermode is redefining how businesses streamline customer experiences and foster strong relationships. They are seeking a Senior Backend Engineer to architect and ship scalable backend services, integrating AI capabilities into their product. This role involves working with a complex event-driven architecture and ensuring system reliability and performance.
Computer Software
Responsibilities
Architect & Build: Design and implement scalable, type-safe backend services using TypeScript and NestJS. You will own features end-to-end in collaboration with the Frontend team, from database schema design to API contracts
Drive Event-Driven Architecture: We rely on Apache Kafka for asynchronous communication. You will build robust producers/consumers and handle the complexities of distributed data consistency and eventual consistency
Build AI-Native Features: You will actively integrate LLMs and AI workflows into our product. This isn't just about using Copilot to code faster (though we do that, too); it's about building RAG pipelines and AI-driven capabilities for our customers
Own Your Code: We practice "You build it, you run it." You will ensure your services are observable, reliable, and performant, participating in on-call rotations to maintain system health
Qualification
Required
Minimum experience: Senior Manager/Supervisor
Deep expertise in the TypeScript ecosystem
Experience with Event-Driven Microservices and understanding of message brokers like Kafka
Embrace AI as a non-negotiable part of modern engineering
Comfortable working across relational (PostgreSQL) and non-relational (MongoDB) paradigms
Comfortable working with AI APIs and have a vision for architecting backends that support nondeterministic AI outputs
Used to working in a startup environment where requirements can be fluid
Ability to translate a business goal into a technical solution with minimal supervision
Preferred
Experience with OLAP databases like Apache Pinot or ClickHouse
Experience with NestJS, GraphQL
Practical experience with AWS services
Benefits
Comprehensive Canadian health benefits—dental and vision included
Unlimited paid vacation days
Paid parental leave to support your family
Bereavement leave should you need it
All the equipment you need provided
Device Upgrade Policy—an interest-free hardware stipend repayable via payroll deductions
Monthly Tech & Appreciation Stipend
Complimentary snacks, coffee, video games, and board games
Company
Bettermode
Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase