FIGS · 9 hours ago
Store General Manager
FIGS is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand seeking a Store General Manager to open and lead their Rice Village Community Hub in Houston, TX. The role involves overseeing retail operations, developing staff, and delivering exceptional experiences to healthcare professionals while driving business growth.
ApparelConsumer GoodsFashionHealth CareRetail
Responsibilities
Attract, develop, and lead a high-performing team through effective training and coaching
Educate and train team members to deliver exceptional customer experiences
Serve as a brand ambassador through product expertise, sharing the product story with all customers, making product recommendations, and training the team
Develop business strategies, analyze business goals and targets to achieve financial objectives in line with business-specific KPIs
Monitor and improve sales performance and productivity in line with business objectives
Provide weekly reporting on sales and inventory trends, product performance etc
Create and foster a dynamic environment while motivating employees to represent the FIGS brand, mission and values
Lead by example on the sales floor up to 5 days per week, offering real-time feedback and coaching to the team
Contribute to visual merchandising efforts and ensure store standards are upheld
Ensure stock integrity practices are maintained and back of house is managed according to FIGS’ standards of operational excellence
Manage product inventory, including unpacking boxes weighing between 5 to 30 lbs, as needed
Spearhead innovative projects within tight deadlines
Accurately track hours and expenses and review profit and loss statements for accuracy
Ensure all safety and security procedures are followed and communicate potential issues
Foster a positive, productive, and inspirational work environment
Qualification
Required
6+ years of experience in retail management
2+ years of experience managing high-volume retail operations
Proven track record of driving results and motivating teams
Exceptional problem solving skills
Strong verbal and written communication abilities
All employees are expected to be available to work 'Black Friday' (the day after US Thanksgiving) until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis
Preferred
Knows how to have fun and boost positive vibes
Comfortable in a fast-paced, ever changing environment
Embodies FIGS brand ethos through and through
Entrepreneurial mindset
Benefits
Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass.
100% FIGS-sponsored life insurance and disability insurance
Amazing 401(k) program, with a company match up to the first 6% of your contribution
For salaried team members, we offer flexible vacation.
For our hourly team members, we offer up to 3 weeks of accrued vacation
Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
Company
FIGS
FIGS is a health care apparel company focusing on the design, technical fabrications, and the comfort of scrubs for healthcare providers.
Funding
Current Stage
Public CompanyTotal Funding
$75MKey Investors
STORY3 Capital PartnersTulcoCampfire Capital
2021-06-11Post Ipo Equity
2021-06-11Post Ipo Debt
2021-05-27IPO
Recent News
2026-01-16
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