Inland Counties Legal Services · 15 hours ago
Intake Specialist
Riverside, CA
Full-time
Onsite
Entry Level
$23/hr - $29/hr
1+ years expInland Counties Legal Services is a nonprofit organization providing legal services to low-income individuals in Riverside and San Bernardino Counties. They are seeking an Intake Specialist who will be the first point of contact for potential clients, responsible for gathering information to determine eligibility and providing referrals and scheduling appointments.
LegalService Industry
Responsibilities
Maintains Compliance Information for Audit by Fund Sources
Attends and records minutes of all office staff meetings
Prepares monthly Manager’s Reports
Litigation Support:Provides legal secretarial support to assigned advocates. Prepare case pleadings and case correspondence; contact clients, agencies and others; prepare legal forms; mail legal documents; arrange for service of process, schedule clients and other appointments; and performs other assigned legal secretarial duties
General Secretarial Duties: Prepare correspondence and other documents, typing, photocopying, translating, setting appointments and meeting and interviewing clients to obtain case information as directed. Provides back-up support for the Intake/ Receptionist: receives and greets visitors; answers the telephone and re-directs calls and takes messages; provides general referrals to other agencies and organizations and open, stamp and distribute mail to staff
Screens Applicants for Client Eligibility by Telephone: Interview potential clients by telephone to determine eligibility. Enters data into the Case Management System
Cash Receipts Custodian:Maintains the cash receipts log including client donations
Maintains Branch Office Forms Files: Responsible for keeping the office’s filing cabinets adequately stocked with current program administrative and legal forms
Supplies, Storage Room and Postage Meter:
Checks supply on hand, prepares office supply orders quarterly and tracking receipt of ordered supplies
Maintains the branch office storage room in a neat and orderly condition
Checks the Postage Meter for sufficiency of postage and notifies the Bookkeeper when the meter is down to two weeks or about $300.00
Private Attorney Involvement (PAI) Activities as instructed
Other Duties as Assigned: Other related duties may be assigned or required by the Practice Group Director, Attorney, Paralegals
Qualification
Required
College graduate or equivalent preferred
Prior customer service experience
Fluency in the Spanish language: speaking, reading and writing
Strong communication skills, excellent writing, research, organizational skills, self-motivated and able to multitask
A minimum of one year of office experience
Typing accuracy of 50 wpm
Perform multiple tasks simultaneously
Access to highspeed internet connection for remote work
Ability to keep up with high number of files with attention to detail
Computer literate with an ability to use a variety of software programs, including Microsoft applications, e.g. Teams, Word, Outlook, Excel, etc
Ability to operate standard office equipment, e.g. copiers, faxes, telephone equipment, etc
Ability to work with minimal supervision
Preferred
Secretarial course work beyond high school preferred
Experience working on a case managing system, prefer but not require
Company
Inland Counties Legal Services
Inland Counties Legal Services, Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase