Epic Analyst Associate, Beaker, FT, Days, - Remote jobs in United States
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Prisma Health · 12 hours ago

Epic Analyst Associate, Beaker, FT, Days, - Remote

Prisma Health is dedicated to transforming healthcare for the communities they serve. The Epic Analyst Associate is responsible for configuring applications, supporting user specifications, and providing technical assistance to various departments. This role involves maintaining system hardware and software, coordinating system problems, and assisting in managing system upgrades.

Health CareHospitalMedical

Responsibilities

Configures programs, screens, pathways, reports, and/or job instructions to meet detailed user specifications
Supports I/S Epic Analysts in providing technical assistance to customer departments and maintains databases for one or more applications supported by the team
Works with assigned departments to prioritize development initiatives and activities
Maintains system hardware and/or software for one or more of the supported applications
Working with more advanced Analysts, provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs
Coordinates and resolves system problems related to technology used by assigned systems
Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts
Assists in managing system upgrades and other small projects
Performs the following under moderate to heavy supervision by the IS Project Manager and/or IS Senior Epic Analyst: Provides user functionality by maintaining application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements
Performs the following with moderate supervision by the IS Project Manager and/or IS Senior Epic Analyst: Supports customer relations and resolving customer issues related to software applications before involving the Manager
Interacts with users to develop plans to resolve their problems regarding the use of applications
Functions as a technical liaison with the respective vendors for all implementation and post implementation activities of specific Epic modules
Functions as a department contact and provides project management support
Performs the following with moderate supervision by the I/S Project Manager and/or I/S Sr. Epic Analyst: Participates in Prisma Health disaster recovery planning for assigned applications of support
Completes tasks on time and meet assignment dates
Checks processes and tasks and ensures data integrity for assigned Epic and/or legacy applications, testing to ensure new code does not impact previous version or other systems
May create training materials
Incorporates various learning techniques to achieve desired outcomes
Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems
Performs other duties as assigned

Qualification

EPIC module certificationSQL databaseProject management softwareHealth Care Software ApplicationsMicrosoft OfficeTechnical assistanceCustomer relationsData integrity

Required

Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
Required to obtain and maintain an EPIC module certification as required by the position. Certification must be obtained within 6 months of hire date
Knowledge of Microsoft Office products

Preferred

Knowledge of SQL database
Knowledge of project management software, concepts and tracking
Knowledge of Health Care Software Applications
Related Information Technology experience in a business, computer science or health care setting

Company

Prisma Health

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Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
CDA Foundation
2024-07-30Grant

Leadership Team

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Mark O'Halla
President & CEO
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Barrett Ludley
Facility Chief Financial Officer
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Company data provided by crunchbase