Infosys · 1 day ago
Network Field Engineer
Detroit, MI
Full-time
Onsite
Mid Level
4+ years expInfosys is a global leader in next-generation digital services and consulting, and they are seeking a Field Network Engineer. The role involves interfacing with key stakeholders, delivering high-quality code, and providing operational support for various communication networks and equipment.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design
Create high level design artifacts
Deliver high quality code deliverables for a module
Lead validation for all types of testing and support activities related to implementation, transition and warranty
Be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued
Provide Installation, Maintenance, and Operational support for various communications equipment
Includes 900MHz AMI smart mesh end points, Wimax, Microwave, Tropos mesh radio nodes/gateways, Cisco carrier grade routers and switches, peripheral devices, and related infrastructure
Provide Installation, Maintenance, and Operational support for all field network equipment
Expert level usage and administration of industry standard GUI based tools such as ServiceNow & Microsoft Sharepoint
Ability to interact with customers, cross functional team members and lead governance meetings
Ability to coordinate with offshore team (India)
Project management, planning, reporting, coordination & efficient time management
Proactive work nature
Work with multiple vendor partners and cross functional teams
Willing to work on global delivery models with flexible working hours/24/7 On Call Support operational commitment
Willing to dispatch to the field & work on utility/IT site locations in the field
Daily reporting to the team and management
Ability to prioritize & maintain multiple, concurrent work items on a consistent basis
Technical investigative & root cause analysis skills/techniques for chronic/repetitive network issues
Demonstrate technical problem-solving skills on a consistent, regular basis
Automation ideas and implementation
Qualification
Required
Candidate must be located within Detroit, MI or be willing to relocate to the location
This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution
Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of Information Technology experience
Experience in configuration, Installation, and Maintenance of multi-disciplinary technological communication network topologies such as wireless mesh nodes and gateways, cellular routers, sub-GHz 900MHz AMI (advanced metering infrastructure) CPE (customer premises equipment), Wimax SMs (subscriber module radios), P2P (point-to-point) microwave radios/Aps (access points) and long haul CWDM/DWDM Ciena 6500 based optical backbone networking platform
Experience in configuration, Installation, and Maintenance of all Tropos Wireless Mesh devices
Supports AMI, Pole Tops, Smart Grid Communications
Experience in configuration, Installation, and Maintenance of cellular Digi Gateways
Experience in Installation and Operational support for all LAN/WAN physical links (including both trunked and wireless layers 1-4 links) including afterhours support for critical sites
Experience in Installation and Operational Support for all Cisco 802.11 Wireless Access Points
Provide Installation and Operational support for all Network Projects and Hardware at DDC and ADC include copper and fiber cabling/patch/diagnosis
Provide Installation, Maintenance, and Operational support for various communications equipment
Includes 900MHz AMI smart mesh end points, Wimax, Microwave, Tropos mesh radio nodes/gateways, Cisco carrier grade routers and switches, peripheral devices, and related infrastructure
Provide Installation, Maintenance, and Operational support
Expert level usage and administration of industry standard GUI based tools such as ServiceNow & Microsoft Sharepoint
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply
Infosys is unable to provide immigration sponsorship for this role at this time
Preferred
Excellent communication and interpersonal skills
Ability to interact with customers, cross functional team members and lead governance meetings
Ability to coordinate with offshore team (India)
Project management, planning, reporting, coordination & efficient time management
Proactive work nature
Team player
Work with multiple vendor partners and cross functional teams
Willing to work on global delivery models with flexible working hours/24/7 On Call Support operational commitment
Willing to dispatch to the field & work on utility/IT site locations in the field
Exposure to electrical SCADA and ICS (Industrial Control System)
Daily reporting to the team and management
Ability to prioritize & maintain multiple, concurrent work items on a consistent basis
Technical investigative & root cause analysis skills/techniques for chronic/repetitive network issues
Demonstrate technical problem-solving skills on a consistent, regular basis
Automation ideas and implementation
Installation, Maintenance, and Operational Support for large scale utility stations, sub-stations and network hub sites involving carrier grade Cisco switches/routers, wireless nodes and RTUs (remote terminal units)
Provide Installation, Maintenance, and Operational support for all field network equipment
Flexible & Proactive Technical and Operational support on a daily basis
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
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