Intellum · 15 hours ago
Strategic Account Director
United States
Contract
Remote
Director/Executive
8+ years expIntellum is a leader in corporate education technology, powering successful learning programs for major brands. The Strategic Accounts Director is responsible for growing revenue and deepening customer partnerships by identifying expansion opportunities and building executive relationships.
EducationEnterprise SoftwareHuman ResourcesInformation TechnologySaaS
Responsibilities
Own and Develop Account Plans:
Risks & Opportunities ( Customer landscape including corporate objectives, business strategies, buying centers, L&D initiatives with competitors, tech stack)
Relationship Map (Targeting relationships with C-level, VP, Executive Owners )
Action Plan
Document and maintain in Salesforce, including customer mapping, whitespacing of opportunities, and related action plans
Identify, build, and cultivate executive level customer relationships
Identify New Group opportunities
Own EBRs (partnering with Account Manager), ensuring customer Executive level attendance and strategic focus on outcomes and growth opportunities
Partner with Account Manager on health checks, staying informed about relationships and strategy
Negotiate expansion contracts, as well as complex renewals (changes in legal terms, etc)
Pipeline development responsibilities including:
EBRs, Client Summits, Client Visits, Loss/Re-engage opportunities from the trailing 24 months or longer and general prospecting to gain access to Executive stakeholders in current and new business groups within assigned accounts
Qualification
Required
8-10+ years of experience in relevant client-facing revenue roles, such as Sales, Customer Success, or Account Management, with a focus on large enterprise clients
Demonstrated success in sales and account renewal & upsell
Proven experience working with high-profile clients (e.g., FAANG companies), managing complex, multi-layered relationships
Deep understanding of SaaS platforms, LMS, CMS, or similar tools
Bachelor's degree in a related field or equivalent experience
Benefits
Medical - 100% of employee premiums for selected individual plans
Dental - 100% of employee premiums covered
Vision - 100% of employee premiums covered
LinkedIn Learning
401(k) plus matching (US Based Only)
Unlimited PTO
Calm subscription
Annual Company Retreat
Company
Intellum
Intellum is a provider of integrated brand building, web presence strategy solutions and managed services company.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$25MKey Investors
Guidepost Growth Equity
2023-08-02Private Equity· $25M
Leadership Team
David Pitta
Chief Marketing Officer
Greg Rose
Chief Experience Officer
Recent News
Morningstar.com
2025-09-19
2025-09-09
Company data provided by crunchbase