Resident360 · 14 hours ago
Technical Project Manager
United States
Full-time
Remote
Mid Level
3+ years expResident360 builds high-performing multifamily property websites and digital experiences that drive real results. They are seeking a Technical Project Manager to manage the daily workload of web production, ensuring quality and timely delivery of projects. This role involves overseeing developer tasks, leading quality assurance, managing integrations, and improving productivity within the web department.
AdvertisingMarketingResidentialSEOSocial Media ManagementWeb Design
Responsibilities
Manage the day-to-day workload across WordPress websites, enhancements, fixes, and integrations
Prioritize developer tasks daily (new builds, revisions, bug fixes, help desk tickets)
Keep projects moving through a clean workflow: intake → build → QA → revisions → final approval
Lead QA across every deliverable before it goes to Account Managers or clients
Ensure websites are polished, error-free, responsive, and functional
Validate core standards: layout consistency, spacing, typography, forms, links, speed, mobile UX, etc
Catch the “little things” before they become big problems
Coordinate and QA integrations such as:
CRM / lead forms and tracking
PMS integrations & API’s
Analytics + conversion tracking (GA4, GTM, Pixels)
Embedded tools and widgets
Partner with developers to ensure integrations are implemented correctly and tested end-to-end
Oversee incoming support requests and triage based on urgency and impact
Assign tasks, track progress, and ensure clean resolution
Maintain clear internal communication so Account Managers always know status and next steps
Increase throughput without sacrificing quality by improving how work is scoped, assigned, tracked, and QA’d
Reduce revision cycles through stronger checklists, clearer requirements, and better first-pass execution
Identify bottlenecks (handoffs, approvals, unclear tickets, inconsistent QA) and implement fixes that stick
Develop offshore team performance through coaching, feedback loops, and clear standards
Use AI to improve speed and consistency, including:
Faster QA with AI-assisted checklists and issue detection
Cleaner tickets/specs using structured prompts and templates
Better documentation and SOP creation
Smarter help desk triage for quicker turnaround
Dev tasks are organized, prioritized, and moving daily without chaos
Websites are delivered on time and client-ready
QA issues decrease because problems are caught earlier and standards are tighter
Account Managers trust what they receive is ready to go
Developers get clearer tickets and fewer “drive-by change requests”
Qualification
Required
3+ years managing WordPress website projects
Strong understanding of WordPress builds (themes, plugins, page builders)
Proven experience running website QA (not just 'looks good to me')
Comfortable managing multiple projects at once without dropping details
Clear communicator who can work across PMs, devs, designers, and Account Managers
Proven experience working with offshore developers
Preferred
Multifamily/property website experience (floor plans, maps, leasing CTAs, etc.)
Basic SEO + performance knowledge (Core Web Vitals, redirects, image optimization)
GA4 / GTM testing and event validation
Strong ticket writing with steps to reproduce, screenshots, and acceptance criteria
Benefits
Health
401K
PTO
Company holidays
Remote work setup
Company
Resident360
Resident360 offers website design, Google ads, social media ads, social media management and property management services for apartments.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase