24 Seven Talent · 4 days ago
Community Manager & Culture Manager
Los Angeles, CA
Full-time
Hybrid
Mid, Senior Level
3+ years exp24 Seven Talent is seeking a Community Engagement + Culture Manager for a beauty brand. This role is focused on developing and nurturing community ecosystems across digital platforms, loyalty programs, and in-person events while managing creator relationships and community initiatives.
Human ResourcesRecruiting
Responsibilities
Own all community-building initiatives across social and offline channels
Manage creator micro-communities, loyalty cohorts, and fan groups
Build and oversee the membership program for customers with sensitive skin (eczema, rosacea, psoriasis, etc.)
Develop community journey roadmaps—from onboarding ? engagement ? loyalty ? advocacy
Create referral and surprise-and-delight programs to deepen loyalty
Design and execute weekly challenges with rewards
Host IG/TT Broadcast community conversations; write broadcast copy and publish messages
Track and analyze community KPIs, engagement metrics, and platform performance
Bring an editorial, culturally intuitive perspective to experiential discussions, ensuring all concepts feel connected to our core consumer values
Define creative ideation around activations, bringing fresh cultural references, design inspiration, and experiential insights to concept development
Lead community eventing execution: manage event logistics, RSVPs, vendor coordination, check-in, guest experience, post-event communication to ensure a tie back to the customer journey
Plan and execute small-format community events (pop-ups, fitness classes, studio sessions, local gatherings)
Plan and execute larger brand events including NEA Expo activations and webinars with the Board
Maintain calendars, partner/vendor databases, and communication touchpoints
Lead Superfiliate program growth, onboarding, engagement, and incentive development
Integrate gamification and loyalty mechanics into affiliate participation
Support tracking, approvals, communication, and ongoing program health
Collaborate with PR, Influencer, and Community teams on campaign amplification
Integrate loyalty, TYB mechanics, and gamified moments into launches and campaigns
Provide community insights to Marketing, Product, Creative, and Growth teams
Source and curate UGC, testimonials, and creator content
Partner with Creative on content for exclusive programs, early drops, and gamified experiences
Manage junior team members and freelancers as the function scales
Coordinate community-driven seeding, gifting, and mailer preparation
Assist with TYB and Superfiliate approvals, tracking, and communication
Create content for community channels and program updates
Manage budgets, contracts, invoices, and administrative tasks as needed
Qualification
Required
3–5+ years experience in community event management, experiential marketing, and creator/influencer relations
Experience hosting or facilitating online and IRL community engagement
Highly organized, detail-obsessed, and comfortable managing multiple projects
A strong communicator with copywriting chops (especially for IG Broadcast & community platforms)
Experienced with community platforms (e.g. Discord, TYB, Loyalty platforms)
Comfortable capturing event content on the fly
Passionate about beauty, wellness, and building meaningful connections with customers
Company
24 Seven Talent
24 Seven partners with companies to get marketing, creative, and digital work done by providing the right talent, innovation, and insights.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Morgan Stanley Asia
2016-10-06Private Equity
Leadership Team
Celeste Gudas
Chairwoman, Founder
Recent News
2025-11-13
2025-10-10
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