United Franchise Group · 12 hours ago
Franchise Conversion Specialist
West Palm Beach, FL
Full-time
Onsite
Mid Level
3+ years expUnited Franchise Group is a global leader in franchising, seeking a Franchise Conversion Specialist to guide independent business owners in converting their operations into franchise brands. The role involves managing conversion plans, coordinating with internal teams, and ensuring franchisee success through training and support.
AdvertisingRetail
Responsibilities
Serve as the main liaison for independent business owners from initial inquiry through conversion completion
Create and manage individualized conversion plans, timelines, and goals
Coordinate with internal teams (legal, operations, marketing, training, IT) to ensure adherence to corporate standards
Build strong, trust-based relationships with potential franchisees
Provide clear communication regarding requirements, expectations, and next steps
Troubleshoot challenges and escalate issues appropriately to ensure a positive franchisee experience
Guide businesses through adopting brand standards, systems, technology platforms, and operational procedures
Support franchisees in understanding product offerings, pricing models, branding guidelines, and compliance expectations
Conduct site visits or virtual assessments to verify operational readiness
Deliver or coordinate training sessions to support franchisees in transitioning their business operations
Ensure franchisees are equipped with the knowledge and resources needed to operate successfully under the brand
Assist with the completion of required documentation, including application forms, agreements, and compliance checklists
Ensure all conversion activities meet legal, regulatory, and brand-specific requirements
Maintain accurate records of all interactions and progress in CRM tools
Track conversion metrics and provide regular summaries to leadership
Identify trends or constraints in the conversion process and recommend improvements
Contribute insights to support ongoing refinement of franchise development strategies
Qualification
Required
Bachelor's degree (B. A., B.B.A., or B.S.) in Business, Marketing, Operations; or three years experience in franchise sales, business consulting or conversions
Strong experience with a CRM system
Ability to achieve goals and exceed expectations under pressure
Eligible driver's license and valid automobile insurance
Proficient computer skills including MS Office products
Schedule flexibility and willingness to travel up to 50%
Must be able to maintain a credit card with an available credit limit to cover expenses
Experience with small business owners in the (business market, signage or promotional products industry) or franchise systems
Benefits
Competitive compensation
Comprehensive training to hone your skills at our headquarters
Travel opportunities
Gym amenities
Medical, Dental, Vision, and Life insurance coverage
Short- and Long-term disability insurance
Generous time off and paid holidays
401(k) plan with company match
Social gatherings and team building activities
Leadership workshops for personal development
Recognition for our top performers
Philanthropy – a chance to give back to the community
Company
United Franchise Group
United Franchise Group is a retail company that offers signs, graphics, and promotional products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ray Titus
Founder and CEO
Max Taha
Chief Technology Officer
Recent News
2025-11-04
24-7 Press Release Newswire
2025-10-09
24-7 Press Release Newswire
2025-09-13
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