Johnson & Johnson MedTech · 5 hours ago
Senior Manager, Global Business Systems
Warsaw, IN
Full-time
Hybrid
Mid, Senior Level
$122K/yr - $213K/yr
6+ years expJohnson & Johnson MedTech is a leader in healthcare innovation, focused on developing advanced medical treatments. The Senior Manager, Global Business Systems will oversee program and product management for global systems, ensuring compliance and delivering customer-centric solutions across multiple regions.
Hospital & Health Care
Responsibilities
Lead full lifecycle delivery of high‑visibility strategic initiatives in partnership with Technical Product Owner (TPO): define scope, roadmap, deliverables, milestones, budgets and success metrics; ensure timely, on‑budget outcomes
Act as Global Business Product Owner and Governance Lead for assigned platforms (e.g., CVENT, Engage, Icertis), including backlog prioritization, enhancement releases, maintenance and support
Direct program management for EngageGlobal (or equivalent large programs): coordinate multi‑workstream system builds (needs assessments, contracting, HCP portal, integrations, data), global region/local market alignment (55 countries), and cross‑functional partner teams
Oversee vendor and partner delivery: define requirements, manage SOWs, monitor timelines, escalate risks and enforce quality
Inform the Education Data Lake and associated data pipeline: steward data consolidation, ETL/ingestion, quality, security and access for downstream analytics
Partner on analytics and visualization efforts (Power BI, Tableau or equivalent): define KPIs, build dashboards, surface insights to inform strategy
Ensure compliance with applicable regulations, privacy and security policies across global implementations
Manage and grow a cross‑functional team (typical team size: ~2-3 direct FTEs; program team size up to 30+ across workstreams)
Foster a collaborative culture, driving alignment across IT, Data & Analytics, Commercial, Compliance and external development partners
Directly influences customer experience for educational offerings and supports commercial and compliance objectives
Qualification
Required
Bachelor's degree (Masters Degree preferred)
Minimum 6 years of relevant work experience, including program/project management
Minimum 3 years' experience in education operations, development, execution or digital education (or equivalent domain experience)
Demonstrated experience managing global, multi‑workstream implementations and strategic change initiatives
Hands‑on experience with data analytics and visualization; comfortable building or overseeing dashboards and deriving business insight from data
Strong vendor management, negotiation and stakeholder influencing skills
Preferred
Project Management Professional (PMP) certification
Direct business system management experience (EMRS, CLM, etc)
Experience with data lake architectures, ETL tools, and data governance
Prior experience in MedTech, life sciences, or similarly regulated industries
Experience leading Agile development across distributed teams and external vendors
Proven ability to apply change delivery methodologies and tools; experienced in business readiness and global stakeholder communications
Excellent written and verbal communication skills; strong executive presence for senior stakeholder reporting
Ability to thrive in ambiguity, prioritize competing demands and deliver under tight timelines
Team‑oriented with strong collaboration and people leadership capabilities
Benefits
Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
This position is eligible to participate in the Company’s long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Company
Johnson & Johnson MedTech
At Johnson & Johnson MedTech, we are working to solve the world’s most pressing healthcare challenges through innovations at the intersection of biology and technology.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike Walker
CFO & VP of Finance DePuy Synthes
Tino Schweighoefer, MBA
CFO Monarch Platform
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