Concentrix · 4 hours ago
Associate, Marketing Solutions (*)
United States
Full-time
Remote
Entry Level
$19/hr - $22/hr
1+ years expConcentrix is a global leader in customer engagement services, and they are seeking an Associate for their Marketing Solutions team. The role involves implementing support services and performing administrative procedures while assisting in marketing, sales, and consulting functions to achieve dealer marketing goals.
Customer ServiceInformation TechnologyOutsourcingSalesUX Design
Responsibilities
Maintain current knowledge of assigned programs and database(s) use, data management and maintenance and keep team abreast of changes and updates in processes and procedures
Experience being able to read original copy or proofs to detect and mark any grammatical, typographical, or compositional errors with the utmost accuracy
Assist in procedures related to marketing support and other support services, such as word processing, presentations, and client contacts
Confortable with client interaction via phone, email, etc
Edit and proof dealer communications
Build strong sales and consultative relationships with dealer base through an in-depth program knowledge, a pleasant demeanor and a positive attitude
Create, update and maintain marketing plans for individual dealers in order to minimize risk and maximize performance. Present Marketing plans, trends, and additional suggestions to client/dealers
Review changes to the marketplace and industry and assist dealer base in adjusting marketing plans
Maintain detailed documentation of dealer communications, including customer service opportunities and complaints, in the Contact Manager system
Ensure consistency in language, style, ad formatting to elevate the readability and impact of campaigns
Maintain calendars and timelines for assigned marketing initiatives
Promote customer acquisition, retention and response while improving brand awareness and return on investment for client
Assist in the creation and development of processes and procedures
Produce periodic reports and recommendations regarding performance status of dealer base
Implement quality control process for marketing materials, dealer selections and dealer originated copy
Assist in the resolution of data issues
Other duties as assigned
Qualification
Required
Minimum of 1 -3 years of experience in Customer Service and Sales required
Must have the ability to read, write and proofread marketing materials
Experience being able to read original copy or proofs to detect and mark any grammatical, typographical, or compositional errors with the utmost accuracy
Confortable with client interaction via phone, email, etc
Proficient in MS office suite particularly Word, Excel, Outlook and Teams
Preferred
Call center experience preferred
Experience in automotive industry preferred
Experience interacting with client over the phone preferred
Benefits
Medical
Dental
Vision insurance
Comprehensive employee assistance program
401(k) retirement plan
Paid time off
Holidays
Paid learning days
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
10001+ employees
H1B Sponsorship
Concentrix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2022 (1)
2021 (10)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired
Leadership Team
Chris Caldwell
President and CEO
Pethachi Pichappan
Vice President Information Technology
Recent News
2026-01-22
2026-01-20
2026-01-14
Company data provided by crunchbase