Oldcastle BuildingEnvelope · 21 hours ago
Technical Support Fenestration Specialist
Terrell, TX
Full-time
Onsite
Senior Level
5+ years expOldcastle BuildingEnvelope (OBE) is a leader in architectural glass and building products, contributing to significant projects worldwide. They are seeking a Technical Support Fenestration Specialist to provide technical expertise and support for product performance, application, and compliance, while driving continuous improvement and knowledge sharing within the organization.
Building MaterialInterior DesignManufacturing
Responsibilities
Manage and resolve internal customer inquiries on glass and metal product performance, application, and compliance
Collaborate with cross-functional teams to troubleshoot issues and drive effective resolutions
Track all technical requests and contribute to metrics through monthly dashboards
Provide hands-on technical guidance to ensure our products are properly applied across projects and environments
Partner with internal teams to deliver precise, reliable solutions that meet performance and design standards
Identify opportunities for design or process improvements and recommend engineering changes for standard products
Develop and maintain internal technical reference libraries and tools to enhance the organization’s knowledge base
Support internal and external teams with guidance, technical resources, and training programs
Evaluate trends in support requests to inform future learning materials and process improvements
Represent OBE at key associations such as FGIA, ASTM, NGA, and NFRC, staying at the forefront of standards and best practices in the architectural glass and building envelope industry
Qualification
Required
Associate degree in Engineering or a related field required
5+ years of experience in product design, engineering, manufacturing, or application relating to architectural glass, glazing systems, or metal fabrication
Strong understanding of curtain walls, storefront systems, window walls, or building envelope products
Skilled with Microsoft Excel, Word, Teams, and PowerPoint
Exceptional problem-solving and critical-thinking skills
High attention to detail and accuracy in all deliverables
Self-starter who thrives in a fast-paced, collaborative environment
Strong interpersonal and communication abilities, both written and verbal
Commits to accountability, timelines, and quality outcomes
Preferred
Proficiency with Autodesk AutoCAD, NFRC thermal modeling, Window Glass Design, and design pressure or structural analysis software strongly preferred
Benefits
Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed
Company
Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope is a manufacturer of curtain walls, architectural glass, shower enclosures, glazing hardware, and railings.
5001-10000 employees
H1B Sponsorship
Oldcastle BuildingEnvelope has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-28Acquired
Leadership Team
Michael Marcely
Chief Financial Officer
Becky Chambers
IT Manager, Business Partner AG&M
Recent News
2025-09-22
Company data provided by crunchbase