John Hancock · 6 hours ago
Senior Technology Business Analyst
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
$107K/yr - $200K/yr
8+ years expJohn Hancock is a leading international financial services provider, helping people make their decisions easier and lives better. The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, and facilitate the implementation of technology solutions that align with business objectives.
Financial ServicesMedicalSecurity
Responsibilities
Requirements Elicitation/Documentation: Interpret and document business and functional requirements
Workflow Analysis: Research and document issues involving workflow procedures and processes
Solution Development: Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices
Process Implementation: Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation
System Mapping: Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems
User Story Creation: Translate business and user requirements into Epics, Features, and User Stories
Design Facilitation: Facilitate design sessions with the project implementation team
Acceptance Criteria Construction: Determine the acceptance testing framework and standards to assess completed projects
Test Case Evaluation: Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field
8+ years total IT industry experience
3-5 years+ of experience in business systems analysis or a related field
Relevant certifications (e.g., CBAP, PMI-PBA) are a plus
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment
Proficiency in translating complex business requirements into technical specifications
Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution
Ability to manage multiple priorities and projects simultaneously
Preferred
In-depth understanding of business analysis principles and methodologies, and technological systems
Strong understanding of agile methodologies and product management principles
Understanding of system design, analysis, and user testing best practice
Experienced using business analysis tools and techniques
Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels
Familiarity with enterprise-level systems and applications
Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change
Benefits
Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
Financial education and counseling resources
Up to 11 paid holidays
3 personal days
150 hours of vacation
40 hours of sick time (or more where required by law)
Company
John Hancock
John Hancock provides financial solutions, including life insurance, mutual funds, and long-term care insurance.
10001+ employees
H1B Sponsorship
John Hancock has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (53)
2023 (44)
2022 (53)
2021 (45)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
H
Hector Martinez
Head of Insurance
Recent News
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