Summer 2026 Intern CEX Customer Experience & Retention Analytics jobs in United States
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Iron Mountain · 16 hours ago

Summer 2026 Intern CEX Customer Experience & Retention Analytics

Iron Mountain is seeking a motivated Summer 2026 Intern for their Customer Excellence (CEX) team. In this role, you will be responsible for analyzing raw data to identify customer churn patterns and developing predictive models to help transform their customer retention processes.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware
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H1B Sponsor Likelynote

Responsibilities

Analyze and Model Customer Behavior: You will work with large, raw datasets to identify trends and build predictive models that help the business understand which customers are likely to leave, providing actionable insights for the retention team
Collaborate on Data Storytelling: You will partner with cross-functional stakeholders to translate complex technical findings into compelling stories and presentations that drive strategic planning and continuous improvement
Ensure Data Integrity and Governance: You will perform exploratory data analysis to ensure high data quality and contribute to the development of best practices for data management within the shared services organization

Qualification

Data SciencePythonSQLData VisualizationAnalytical Mindset

Required

Current enrollment in a degree program focused on Data Science, Statistics, Mathematics, or Computer Science
Strong technical knowledge of programming languages such as Python or R, and proficiency in SQL for data extraction
Proven ability in data visualization using tools like Tableau, Power BI, or Looker to communicate complex insights
Analytical mindset with the ability to work independently and collaboratively in a fast-paced, remote team environment

Company

Iron Mountain

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Iron Mountain offers storage, asset lifecycle management and information management services to companies.

H1B Sponsorship

Iron Mountain has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$6.77B
2025-09-05Post Ipo Debt· $1.41B
2024-12-03Post Ipo Debt· $1.2B
2023-05-10Post Ipo Debt· $1B

Leadership Team

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Marc Duale
Senior Advisor to the President and CEO
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William Meaney
CEO
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Company data provided by crunchbase