ReviveRX · 5 hours ago
IT Support Technician
ReviveRX is a licensed mail-order pharmacy specializing in high-quality compounded and commercial medications. They are seeking an IT Support Technician who will troubleshoot hardware, software, and connectivity issues, assist vendors, handle support requests, and contribute to training new hires.
Health CarePharmaceuticalPrecision Medicine
Responsibilities
Troubleshooting hardware, software, and connectivity issues
Assist vendors in the field with triage and updates of technologies
Handle support requests and procedures across the network
Assist in training new hires
Continuous learning of new technologies
Qualification
Required
High school or equivalent diploma
2+ years of corporate Windows, Mac, or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
Experience maintaining zebra printers, troubleshooting PCs, scanners, and portable handheld terminals
Experience with network troubleshooting and support
Excellent troubleshooting, organizational, and communication skills
Preferred
Associate's degree or equivalent work experience
Experience in a dynamic environment with a high degree of customer service
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications