California Health Care Foundation · 18 hours ago
Content Associate
Oakland, CA
Full-time
Hybrid
Mid Level
3+ years expCalifornia Health Care Foundation is seeking a Content Associate to play a central role in the publication process. The role involves coordinating the production of research reports and related materials, ensuring accuracy and timeliness while supporting editorial workflows.
Non-profit Organization Management
Hiring Manager
Charles Reader
Responsibilities
Coordinate end-to-end production. Move publications through outline development, drafting, editing, design, and final approval, ensuring timelines and deliverables stay on track
Facilitate project alignment. Partner with program staff, grantees, and external contributors to clarify expectations, confirm requirements, and maintain workflow consistency
Maintain publication tracking. Update publication calendars and pipeline systems, proactively identifying delays and communicating needed actions to stakeholders
Organize internal and external reviews for outlines, drafts, copyedited files, and design proofs, ensuring timely and complete feedback
Proofread and fact-check content to ensure accuracy, clarity, and alignment with CHCF’s style and quality expectations
Maintain and update style guides, templates, and process documents to reinforce consistency across publications
Create and refine publication landing pages, upload accessible PDFs, and route materials for final approval
Organize and archive publication files, ensuring complete and accurate records across Box and related systems
Confirm that all posted materials meet CHCF formatting, accessibility, and design standards
Monitor engagement metrics for published materials and share insights with internal teams to support continuous improvement
Distribute and analyze post-publication surveys to capture author and grantee input on the publication process
Recommend opportunities to streamline workflows, including using AI tools appropriately to improve efficiency and consistency
Process contracts, purchase orders, and payments for editorial vendors in Salesforce, ensuring accuracy and timeliness
Provide administrative support during staff absences, board meetings, and high-volume periods as part of the EA/PA support team
Participate in meetings, trainings, and process improvement efforts to strengthen CHCF’s operational effectiveness
Qualification
Required
Bachelor's degree in a related field (for example, English, Communications, Public Policy, Information Management) or equivalent professional experience supporting editorial or content production workflows
At least three years of experience coordinating or managing content production, publication processes, or editorial workflows, preferably in settings with multiple reviewers and deadlines
Experience using content management systems, document collaboration tools, and production software such as Microsoft Office, Adobe Acrobat, and web publishing platforms
Demonstrated ability to manage multiple projects at once, maintain schedules, track deliverables, and meet deadlines in a fast-paced environment
Strong written and verbal communication skills, with the ability to work effectively with colleagues, authors, vendors, and program teams
Ability to proofread, fact-check, and review content for clarity, consistency, accuracy, and adherence to style guidance
Skilled at coordinating workflows involving multiple contributors and steps, with an understanding of how tasks link across the full production lifecycle
Comfortable posting content to websites, creating or updating landing pages, and working within digital asset and file management systems
Ability to learn new systems, apply emerging tools (including AI where appropriate) to streamline tasks, and troubleshoot common issues related to content workflows
Strong attention to detail, with the ability to sequence tasks, manage competing priorities, and maintain organized records across multiple projects
Ability to work constructively with program staff, editorial colleagues, external authors, and other partners; comfortable coordinating across teams and roles
Comfort working in a dynamic environment, adjusting to shifting needs, and supporting team members during high-volume periods or special initiatives
Demonstrates a genuine curiosity and open-mindedness, paired with humility and a readiness to listen and learn from CHCF's grantees and partners
Exhibits a deep personal and professional dedication to anti-racist principles and actively participates in the organization's diversity, equity, and inclusion initiatives
Possesses the ability to give, receive, and integrate feedback constructively, promoting a culture of open communication and continuous improvement
Company
California Health Care Foundation
The California Health Care Foundation (CHCF) is dedicated to advancing meaningful, measurable improvements in the way the health care delivery system provides care to the people of California, particularly those with low incomes and those whose needs are not well served by the status quo.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandra R. Hernández, M.D.
President & CEO
Tie Kim
Chief Financial Officer
Recent News
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