HUB International · 19 hours ago
Employee Benefits Account Manager II
Nashville, TN
Full-time
Hybrid
Senior Level
5+ years expHUB International Limited is the 5th largest global insurance and employee benefits broker, providing a broad array of services. The Account Manager acts as the primary contact for clients regarding consulting, marketing, and administering group insurance and related benefit plans, ensuring quality service and effective communication.
Financial ServicesInsuranceInsurTechRisk Management
Responsibilities
Responsible for monitoring the quality of service provided to the client, including but not limited to: brokerage/marketing services, communications and outsourcing/administrative services
Executes marketing of client benefit plans; Writes requests for proposals and submits to insurance carriers and vendors
Prepares communication presentations for clients. Reviews and may compose plan documents
Monitors financial performance of benefit plans on behalf of the client
Compiles claim and utilization reports using carrier provided data
Partners with carriers to ensure proposal requests are timely and thorough. Compiles carrier responses manually or into Excel for comparison and presentation to client
Coordinates literature/material fulfillment duties and processes, including enrollment kits, plan summaries; SPD’s other benefits literature and communication material
Implements insurance benefit programs, including plan setup at carrier level; coordinating Administrative/HRIS setup and services (if applicable); conduct client enrollment meetings; and follow-up with clients and carriers to assure complete and thorough implementation
Provides ongoing client customer service to continually assure that benefit plans are being administered to the client’s satisfaction and that client is fully informed of any issues that impact their benefit plans
Qualification
Required
Minimum of 5+ years of experience and demonstrated proficiency in an Insurance Account Management role in required lines
Superior customer service and problem solving skills with the ability to work in a team environment
Excellent written and verbal English communications skills required
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Ability to work a regular, full-time work schedule at HUB's facility(s) and willingness to travel on business when required
High School Diploma or equivalent required
Preferred
Brokerage experience
College Degree
Active Tennessee Life and Health license
Advanced professional designation highly desirable (e.g. CEBS, PHR, GBDS)
Benefits
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Company
HUB International
HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Leonard Green & PartnersAltas Partners
2025-05-12Private Equity· $1.6B
2023-09-15Private Equity
2023-06-22Debt Financing· $6.9B
Leadership Team
Marc Cohen
Chairman of the Board and CEO
Joseph C. Hyde
Chief Financial Officer
Recent News
Calgary Herald
2026-01-11
Company data provided by crunchbase