Tata Consultancy Services · 2 hours ago
Site Reliability Engineer
Jacksonville, FL
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $130K/yr
8+ years expTata Consultancy Services is seeking a Site Reliability Engineer who will drive technology triage efforts and assist with improving environment stability. The role involves server management, understanding distributed application flow, and working with various ITIL teams to enhance system reliability.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Experience with Remedy, Service now, JIRA in creating/updating/closing incident tickets
Executing Bladelogic scripts to route traffic/recycle JVMs/enable/disable MQs
Routing traffic using AIC tool
Experience in using SoapUI/PostMan tool to test SOAP/REST APIs
Proven experience in production support or a related role
Experience in supporting Java/Java web services based applications with high volume transactions
Working knowledge of Splunk and Dynatrace tools to identify issues in production quickly
Basic knowledge of using Unix/Linux commands to login into servers, fetch logs, copy/delete files, run shell scripts
Strong analytical and problem-solving skills
Familiarity with incident and problem management processes
Excellent communication skills and ability to understand customer-based requirements and expectations. Strong documentation skills. Highly effective at driving process improvement based on lessons learned analysis
Ability to work effectively in a team environment and independently
Willingness to work in shifts and provide weekend support on a rotational basis
Strong Mulesoft experience ( 4.X and up)
Web Services ( SOAP, REST etc), Windows Services experience
Strong RDBMS experience ( SQL Server, Oracle or DB2 etc )
Hands on or strong knowledge with Autosys job scheduling
Qualification
Required
Must have a background of server management(Windows/Linux)
Understand distributed application flow
Level of understanding code(Java/.NET)
Scripting
Database knowledge(SQL/Oracle)
Network transport layer
Primary Skill: Splunk, Dynatrace, Linux/Windows Administration, Java, SQL, Autosys, Spring Boot, Kafka, Cockroach DB, Redis, JIRA, NetScout or related
Experience: Minimum 8 years
Experience with Remedy, Service now, JIRA in creating/updating/closing incident tickets
Executing Bladelogic scripts to route traffic/recycle JVMs/enable/disable MQs
Routing traffic using AIC tool
Experience in using SoapUI/PostMan tool to test SOAP/REST APIs
Proven experience in production support or a related role
Experience in supporting Java/Java web services based applications with high volume transactions
Working knowledge of Splunk and Dynatrace tools to identify issues in production quickly
Basic knowledge of using Unix/Linux commands to login into servers, fetch logs, copy/delete files, run shell scripts
Strong analytical and problem-solving skills
Familiarity with incident and problem management processes
Excellent communication skills and ability to understand customer-based requirements and expectations
Strong documentation skills
Highly effective at driving process improvement based on lessons learned analysis
Ability to work effectively in a team environment and independently
Willingness to work in shifts and provide weekend support on a rotational basis
Strong Mulesoft experience (4.X and up)
Web Services (SOAP, REST etc), Windows Services experience
Strong RDBMS experience (SQL Server, Oracle or DB2 etc)
Hands on or strong knowledge with Autosys job scheduling
Qualifications: BACHELOR OF COMPUTER SCIENCE
Preferred
Secondary: Oracle, MS SQL, Sybase, Mainframe, and DB2, ITIL Certified
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-01-25
Business Standard India
2026-01-25
Company data provided by crunchbase