Zip · 1 day ago
Quality Assurance (QA) Manager
San Francisco
Full-time
Hybrid
Senior Level
$180K/yr - $210K/yr
5+ years expZip is a procurement platform that simplifies the complex process of buying software and services for enterprises. The Quality Assurance Manager will oversee all aspects of Quality Assurance, including setting up test strategies, managing deployments, and building a world-class QA team.
ComplianceEnterprise Resource Planning (ERP)FinanceInformation TechnologyProcurementSoftware
Responsibilities
Develop a deep understanding of the product, both from a customer’s perspective and its underlying technical principles and architecture
Setup, run and be accountable for QA team’s strategy, OKRs and day-to-day operations, including:
Manage entire layers of the test pyramid and deployment processes. Ensure process efficiency and minimal regressions going into production
Improve test coverage through developing comprehensive test cases for new features, conducting corrective actions on bugs/incidents, regular review and refining existing test cases, and exploratory testing
Partner with various product team EMs, PMs and TLs to have a strong understanding of product roadmap & timeline, properly manage test case development & quality, and ensure efficient collaboration and prompt communication
Partner with Infra and Product engineering teams to improve test environments, drive adoption of automated testing, and optimize our deployment process
Manage the QA team:
Coach and grow team members. Establish high quality standards (e.g. test cases, RCAs, general documentations) and strong sense of ownership
Attract and hire top talent
Ensure the QA team is healthy, motivated and avoid burnout
Be a strong advocate for quality best practices and help the company incorporate them with rigor
Qualification
Required
5+ years of experience in quality assurance (automated testing)
2+ years of experience managing high-performing QA teams
Proven track record of attracting & hiring top talent
Experience managing offshore QA vendors
Hands-on experience with test case development, execution and project planning
Strong knowledge of QA methodologies, tools, and industry best practices
Knowledge of industry standard test automation tools and CI/CD
Experience working in agile teams with multiple releases per week
Extreme attention to details and thoroughness
Excellent leadership, communication, and interpersonal skills
BS or higher in Computer Science, Engineering or a related field
Preferred
Experience in SaaS industry
Experience working at a small company with diverse responsibilities
Benefits
Start-up equity
Full health, vision & dental coverage
Catered lunches & dinners for SF employees
Commuter benefit
Team building events & happy hours
Flexible PTO
Apple equipment plus home office budget
401k plan
Company
Zip
Zip is an intake and procurement orchestration platform that enables users to initiate purchase requests across the enterprise.
201-500 employees
H1B Sponsorship
Zip has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (4)
2022 (4)
Funding
Current Stage
Late StageTotal Funding
$371.32MKey Investors
BondY CombinatorY Combinator Continuity Fund
2024-10-21Series D· $190M
2023-05-15Series C· $100M
2022-05-25Series B· $43.3M
Leadership Team
Rujul Zaparde
Co-Founder & CEO
L
Lu Cheng
Co-Founder & CTO
Recent News
2026-01-16
Digital Commerce 360
2025-12-30
Company data provided by crunchbase