Salesforce · 18 hours ago
Senior Marketplace Operations Strategist
United States
Full-time
Remote
Mid, Senior Level
$99K/yr - $137K/yrSalesforce is the #1 AI CRM, where humans with agents drive customer success together. In this role, you will be a leader on the Slack Marketplace team, conducting app reviews, managing processes, and collaborating with cross-functional teams to enhance customer and developer experiences.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Conduct thoughtful and comprehensive reviews of apps submitted to the Slack Marketplace
Exercise excellent judgement on behalf of Slack users, making sound decisions on complex app reviews and sensitive policy issues
Act as a resource and point of escalation for other team members
Work closely and proactively with our high-touch partners who are building and launching on our platform
Take a lead in the curation and management of the Slack Marketplace, building a high quality experience for customers
Craft strategies around the submission and review processes, partnering with our Platform, Policy and Security teams
Find opportunities and solutions to improve team processes that support the team in scaling and working with partners
Propose, plan and lead sophisticated projects and collaborate cross-functionally to see them through to completion
Represent our product vision and provide feedback to leadership and in cross-functional meetings
Qualification
Required
You are passionate about great customer and developer experiences and have experience working with both
You are curious and love learning new skills
You enjoy diving into a new app or service to test it thoroughly
You know when something is over your head and are not afraid to ask for help
You are proactive and frequently propose solutions or ideas to improve our customer or developer experiences
You are level-headed and poised when working under deadlines for reviews, especially during busy launches with high-profile partners
You can manage your time very well, balancing the regular flow of reviews with the other project work you have to do
You regularly seek and provide feedback to improve your own and other people's work
You enjoy working as part of a team as well as independently, and really enjoy supporting and mentoring others
You have a deep understanding of how APIs work and have built apps before
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
Founded in 1999
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
2026-01-25
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