Wake Forest University · 19 hours ago
Account Executive, Department of Athletics
Wake Forest University is seeking an Account Executive responsible for revenue generation through ticket sales for Men’s Football and Basketball. The role involves prospecting, selling tickets, maintaining customer relationships, and meeting individual revenue targets.
EducationHigher EducationUniversities
Responsibilities
Meets or exceeds sales goals by initiating outbound phone contact, emails, and texts with prospective ticket buyers and selling ticketing solutions
Maintains a high level of qualified sales activity
Attracts new business through referrals and other prospecting activities
Qualifies, cultivates, solicits, and stewards assigned donor prospects
Maintains up-to-date digital records of leads, prospects, sales activities, and customer account information using Wake Forest Ticket Sales Team computer tools and databases
Provides professional customer service and post-sales follow-up
Assists with other University projects and events as needed
Responsible for working events and home games such as Wake Forest Men’s Basketball and Football home games
Qualification
Required
BA/BS with working knowledge of sales and customer service. An equivalent combination of education and experience may be accepted
Knowledge and ability to execute a consultative sales process from lead generation to implementation and customer support
Unquestionable integrity and a strong sense of professional ethics
Mature, professional, and respectful demeanor
Evidence of being self-starting, self-motivating, organized, entrepreneurial and creative in formulating and presenting solutions to customers over the phone
Proficiency in Microsoft Word, Outlook and Excel and familiarity with CRM software solutions
Strong interpersonal, communication, presentation, and listening skills
Ability to research and organize information and data accurately and with an attention to detail
Ability to prioritize and to execute multiple tasks in a time-sensitive, pressurized environment
Ability to work independently and as part of a team
Receptive to coaching, following instructions and executing directives
Ability to support a rotating work schedule as needed
Ability to meet requirements of the University's automobile insurance
Light work; exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Close visual acuity. Subject to a full range of physical activities, noise, and inside/outside environmental conditions. Not substantially exposed to adverse environmental conditions
Preferred
Previous sales experience
Company
Wake Forest University
Wake Forest University is a private, independent, nonprofit, non-sectarian, coeducational research university.
Funding
Current Stage
Late StageTotal Funding
$63.9MKey Investors
Lilly EndowmentAmeriCorps Public AlliesNational Institutes of Health
2025-07-10Grant· $30M
2024-10-10Grant· $0.2M
2023-02-23Grant· $3M
Leadership Team
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