Blue Cross Blue Shield of Michigan · 22 hours ago
IT Analyst I
600 E Lafayette Blvd, Detroit, MI, 48226, US
Full-time
Onsite
Entry Level
1+ years expBlue Cross Blue Shield of Michigan is seeking an IT Analyst I to support Oracle Cloud processes and maintain secure employee access. The role involves managing system log files, providing HR support in Oracle Fusion, and engaging with internal customers for effective communication and support.
Health CareHealth Insurance
Responsibilities
Provision and configure Oracle Cloud access for employees
Add and maintain security privileges within HR systems
Read, interpret, and monitor system log files
Conduct auditing activities to ensure data accuracy and compliance
Perform data comparison and analysis using Excel (including VLOOKUP)
Communicate with customers and stakeholders to resolve issues and provide guidance
Support HR technology functions within Oracle Fusion (no programming required)
Align technology solutions with business strategies comprised of low to moderately complex business processes
Work with business unit managers, project managers, agile teams, and business stakeholders to identify and capture business problems and non-functional requirements
Clearly communicates the organization’s options through the business case making full use of external research and industry-specific trends
Prepare findings/takeaways/trends for discussion in planning meetings
Understand the customer journey and assists with translation into user stories, leveraging Design Thinking concepts
Aid team in performing technological assessments and assist in developing recommendations based on business relevance, appropriate timing, and deployment
Develop recommendations for resolution of problems for review by other staff
Assist the business in triaging issues and identifies business and process improvements
Collaborate with Product/Platform/Service Managers, Delivery Managers and other agile team members on planning efforts related to their work
Partner with the business to identify requirements and participate in user story discovery sessions and assist in the development of session documentation
Work closely with product/platform/service managers/owners and engineers to ensure technical compatibility and user satisfaction
Provides support, training, and problem-solving assistance to other analysts
Qualification
Required
Bachelor's degree preferred. Or equivalent work experience
One to three (1-3) years of business, technical, and client technology work experience, including internships preferred
Knowledge of business operations, systems requirements, development methodologies, and IT processes and technologies
Requires technical, analytical, and interpersonal skills
Introductory knowledge of the insurance industry (e.g., members, eligibility, claims, etc.)
Analytical critical thinking, problem solving, metric interpretation; accuracy and attention to detail skills
Written and verbal communication skills; interpersonal skills
Ability to establish and maintain effective working relationships with team members
Ability to work independently, or within a team environment
Experience in eliciting requirements and performing testing
Knowledge of Agile, DevSecOps, and Design Thinking methodologies
Experience translating customer journeys into user stories
Knowledge of information gathering, planning, and organizing methods and principles
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
Fundamental analytical and conceptual thinking skills
Understanding of the organization's goals and objectives
Preferred
Unix experience
Understanding of Oracle Cloud Fusion functionality
Knowledge of SDLC (Software Development Life Cycle)
Experience with change management
Desired technical skills Systems Development Life Cycle (SDLC), Structured Query Language (SQL), Quality Assurance (QA), Requirements Gathering, Functional Specifications, and Advanced Analysis
Company
Blue Cross Blue Shield of Michigan
We commit to being our members’ trusted partner by providing affordable, innovative products that improve their care and health.
5001-10000 employees
H1B Sponsorship
Blue Cross Blue Shield of Michigan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (66)
2024 (49)
2023 (38)
2022 (58)
2021 (74)
2020 (60)
Funding
Current Stage
Late StageLeadership Team
Daniel J. Loepp
President and CEO
Nancy Wanchik
Vice president & Medicaid CEO
Recent News
2026-01-06
2025-10-15
24-7 Press Release Newswire
2025-10-03
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