DesignGroup · 22 hours ago
Information Technology Manager
Columbus, OH
Full-time
Onsite
Mid, Senior Level
5+ years expDesignGroup is a firm that focuses on technology infrastructure across multiple offices. The IT Manager is responsible for maintaining the performance, security, and maintenance of technology systems while providing support and training to staff.
ArchitectureConstructionInterior Design
Responsibilities
Maintain Active Directory user, computer, and resource accounts
Configure and manage Group Policies within Active Directory
Oversee network switches, Wi-Fi infrastructure, and security cameras
Monitor and maintain file storage systems; archive closed projects
Manage server and file backups, including restoration as needed
Administer Microsoft Exchange environment and SharePoint repository
Administer corporate intranet
Administer network security systems and endpoint security software (ESET)
Respond to security alerts and potential cybersecurity issues
Manage domain registrations, DNS records, and SSL certificates
Coordinate annual cyber insurance renewals and periodic penetration tests
Configure, reconfigure, and deploy laptops, desktops, and mobile devices
Support and maintain conference room and AV technology
Diagnose and resolve hardware and software issues promptly
Oversee maintenance and repair of printers, plotters, and peripherals
Maintain an inventory of peripheral equipment (keyboards, mice, headsets, etc.)
Assist with workstation setup and office moves
Manage licensing and renewals for all firm software; ensure compliance
Conduct annual renewals and audits of software agreements
Install and maintain key titles, including Windows Server, Windows 11, MacOS, Revit, AutoCAD, Bluebeam, and Adobe Creative Suite
Coordinate with managed service provider for updates and automation
Oversee budgets, contracts and vendor relationships for: Servers and workstations, Internet services, Managed services, Printers/plotters, Communications, AV systems, Software
Monitor service levels, contract renewals, and billing accuracy
Support new hire onboarding and departing employee offboarding
Provide one-on-one and group training on firm software and best practices
Respond promptly and patiently to technology questions from staff
Maintain user accounts for Autodesk, Adobe, Bluebeam, Zoom, Enscape, SketchUp, and others
Assist with technology setup for firm events, presentations, and client meetings
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
5-7 years of progressive experience in IT systems or network administration, preferably in a professional services or design environment
Strong technical knowledge of Microsoft Server environments, Active Directory, and VMWare
Demonstrated success managing vendor relationships and technology budgets
Proven ability to translate technical language into clear, accessible communication
Service-Oriented Mindset: Approachable, responsive, and solutions-focused; enjoys helping others succeed
Collaborative Communicator: Builds strong relationships across departments; partners effectively with designers, operations staff, and leadership
Analytical Thinker: Uses logic and structure to troubleshoot and improve systems
Adaptable & Resourceful: Comfortable balancing urgent issues with long-term planning; thrives in a fast-paced, project-based environment
Detail-Oriented: Ensures systems, renewals, and documentation are accurate and current
Continuous Learner: Stays current with emerging technology, security standards, and best practices
Trusted Steward: Maintains confidentiality and integrity when managing sensitive information or user data
Preferred
Familiarity with architecture and design software (Revit, AutoCAD, Bluebeam)
Company
DesignGroup
Founded in 1972, DesignGroup is an AIA Ohio Gold Medal architecture and design firm located in Columbus, Ohio and Pittsburgh, Pennsylvania.
51-200 employees
H1B Sponsorship
DesignGroup has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase