High Point Networks · 14 hours ago
Network Engineer
West Fargo, ND
Full-time
Onsite
Mid Level
3+ years expHigh Point Networks LLC is a leading provider of information technology solutions for SMB and enterprise-level markets. The Network Engineer is responsible for designing and implementing network infrastructure in customer environments, ensuring optimal performance and providing technical assistance to team members.
Information TechnologyInternet of ThingsSoftwareTelecommunications
Responsibilities
Install, configure, and support LAN and WAN network equipment, knowledge of STP/RSTP/MSTP, OSPF, VRRP, 802.1x, switch stacking, multi-chassis LAG, QOS desired
Install, configure, and support enterprise wireless solutions, knowledge of controller-based and cloud solutions desirable
Install, configure, and support NGFW security solutions, including monitoring and management platforms
Ability to troubleshooting complex multi-vendor network issues in LAN and WAN networks
Assist with helpdesk support tickets and work directly with end users to resolve technical issues
Remote access solutions supporting IPSEC VPN and SSL-VPN, MFA experience desirable
Document network implementations in accordance with company standards
Minimum 3 years related experience
Other duties as required
Ability to work in a team and communicate effectively
Escalate service or project issues that cannot be completed within agreed service levels
Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
Document internal processes and procedures related to duties and responsibilities
Responsible for entering time and expenses as it occurs
Understand processes by completing assigned training materials
Work through project tickets and phases as assigned by a Project Manager
Enter all work as service or project tickets into company ticketing system
Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry
Participate in an on-call rotation
Qualification
Required
Install, configure, and support LAN and WAN network equipment, knowledge of STP/RSTP/MSTP, OSPF, VRRP, 802.1x, switch stacking, multi-chassis LAG, QOS desired
Install, configure, and support enterprise wireless solutions, knowledge of controller-based and cloud solutions desirable
Install, configure, and support NGFW security solutions, including monitoring and management platforms
Ability to troubleshooting complex multi-vendor network issues in LAN and WAN networks
Assist with helpdesk support tickets and work directly with end users to resolve technical issues
Remote access solutions supporting IPSEC VPN and SSL-VPN, MFA experience desirable
Document network implementations in accordance with company standards
Minimum 3 years related experience
Ability to work in a team and communicate effectively
Escalate service or project issues that cannot be completed within agreed service levels
Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals
Document internal processes and procedures related to duties and responsibilities
Responsible for entering time and expenses as it occurs
Understand processes by completing assigned training materials
Work through project tickets and phases as assigned by a Project Manager
Enter all work as service or project tickets into company ticketing system
Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry
Participate in an on-call rotation
Diagnostic skills of technical issues
Ability to multi-task and adapt to changes quickly
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization's key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Self-motivated with the ability to work in a fast-moving environment
Preferred
Palo Alto Networks: PCNSA, knowledge of Prisma Access and XDR solutions
Aruba Networks: ACSA/P, ACCA/P, ACMA/P, ACDA/P, Aruba Central
Juniper Networks: JNCIS-ENT, JNCIS-SEC
Extreme Networks: EXOS/VOSS, CloudIQ
Sonicwall: CSSA
Fortinet: NSE4+
Benefits
Competitive compensation
World-class benefits
Company
High Point Networks
High Point Networks is a computer networking company that provides voice and data networking solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tom McDougall
President & CEO
J
Justin Fetsch
Chief Revenue Officer (CRO)
Company data provided by crunchbase