NEOGOV · 12 hours ago
Telecommunications System Technician ll
NEOGOV, part of the City of Albany, Georgia, is seeking a Telecommunications System Technician ll to perform technical work functions associated with installing, maintaining, servicing, and repairing the Fiber Optic Communications Network. The role involves troubleshooting, constructing fiber optic circuits, and ensuring network reliability while maintaining safety protocols.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Install, maintain, and repair the Fiber Optic System and related equipment; perform troubleshooting and diagnostic testing to identify and resolve problems; ensure proper connection to the router
Assist in engineering multiple communications systems to utilize maximum allowable bandwidth; maintain redundant paths for emergency coverage; verify fiber connectivity, optical propagation levels, power requirements, and availability of equipment
Construct city wide fiber optic circuits; installs equipment; tests functionality and connectivity; coordinate communication types, port settings, router configurations, IP addressing, encryption, and encoding; educate the customer on operations and basic troubleshooting
Use truck-mounted boom bucket, or may perform underground installation to install equipment, remove defective wiring, transfer wires, or conduct repairs; locate aerial or underground distribution and drops
Conduct splicing with fusion splicer, connect, service and repair of fiber optics within system
Monitor network for changes, errors, equipment failures and other possible service issues, perform service calls to resolve subscriber problems and complaints
Perform CLI tests and quarterly signal leakage monitoring, repair and documentation within the system
Troubleshoot common system and drop line faults; correct outside distribution problems such as signal level and signal quality degradation, insertion and cable losses, ingress, egress, AC problems, defective coax amplifiers, power supplies, fiber optic nodes and cable, and status monitoring equipment
Utilize precautionary work methods and safety equipment to maintain safety of work crews and the public
Operate various equipment, power tools, hand tools, and supplies in order to complete work assignments; operate and maintain Sunset tester, fiber splicer, optical time domain reflectometer (OTDR), light meter, time domain reflectometer (TDR), fault locator, cable locator, CLI equipment, optical spectrum analyzer, and optical power meter
Maintain accurate work orders, logs, reports and documentation of daily activity
Maintain vehicle, tools, and equipment in a safe, clean working condition
Operate a personal computer to enter, retrieve, review, or modify data, utilizing Microsoft Word, PowerPoint, Publisher, Excel, Access, AltaVista, Visio, Navis, UNIX, GNI Nettest, Lucent Wavestar, CIT, Net Outlook, Internet, e-mail, or other software; and operate general office or other equipment as necessary to complete essential functions
Communicate with management, employees, city departments, fire/law enforcement officials, contractors, outside agencies, customers, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction
Communicate via telephone and/or two-way radio; communicate effectively and coherently over radio channels while initiating and responding to radio communications; provide information; take and relay messages; respond to requests for service
Maintain a comprehensive, current knowledge and awareness of applicable laws/regulations; maintain an awareness of new trends and advances in the profession, maintain professional affiliations; attend workshops and training sessions as appropriate
May be required to work after normal business hours, weekends, and holidays
Qualification
Required
High school diploma or general education degree (GED) required
2-5 years' experience in fiber optics, telecommunications, electronics, electrical distribution/transmission systems, or public utility operations
Must possess and maintain a valid Georgia Driver's License with the appropriate endorsements; or must be obtained within six (6) months of hire date
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Ability to utilize Microsoft Office
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
Preferred
Vision Insurance
Short Term Disability Insurance
Long Term Disability Insurance
457(b) Plan
Whole Life Insurance
Critical illness Insurance
Discounted YMCA Membership
Benefits
Vacation Pay
Sick Pay
Holiday Pay
Medical Insurance
Dental Insurance
Life Insurance
Defined Benefit Retirement Plan
Vision Insurance
Short Term Disability Insurance
Long Term Disability Insurance
457(b) Plan
Whole Life Insurance
Critical illness Insurance
Discounted YMCA Membership
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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