CBRE · 6 hours ago
Operations Manager
Detroit, MI
Full-time
Onsite
Mid, Senior Level
3+ years expCBRE is seeking a highly motivated and experienced FM Engineering Operations Manager to lead and manage a team providing critical technical and operational support to a major telecommunications client. This role involves overseeing all aspects of the team's performance, including daily operations, staff development, and client relationship management.
CommercialFinancial ServicesProperty DevelopmentReal Estate
No H1B
Responsibilities
Lead and Supervise: Provide formal supervision to employees, fostering a positive and productive work environment. Monitor the training and development of staff, conduct performance evaluations, and provide coaching to enhance individual and team performance. Oversee the recruiting and hiring of new employees to build a strong team
Operational Excellence: Coordinate and manage the team's daily activities, including establishing work schedules, assigning tasks, and cross-training staff to ensure operational efficiency. Set and track staff and department deadlines, ensuring timely completion of tasks. Mentor and coach team members as needed
Client & Stakeholder Management: Maintain strong relationships with the telecommunications client, partners, and other stakeholders, ensuring their needs are met and exceeding expectations
Financial Management: Manage the profits and losses of the department or a specific division, ensuring fiscal responsibility and efficiency
Strategic Planning: Develop goals and initiatives to direct the department's course, aligning with both CBRE and client objectives
Policy Implementation: Guide managers in implementing company initiatives and policies, ensuring consistency and adherence to established procedures
Process Improvement: Evaluate company processes and procedures to identify and resolve issues, continuously seeking opportunities for improvement
Compliance & Documentation: Ensure business operations are implemented based on established procedures and maintain accurate regulatory records and paperwork
Leadership & Influence: Lead by example and model behaviors that are consistent with CBRE RISE values (Respect, Integrity, Service, and Excellence). Influence parties of shared interests to reach agreements and achieve common goals
Cross-Functional Collaboration: Apply knowledge of your discipline and how it integrates with others to achieve team and departmental objectives
Problem Solving: Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes, ensuring minimal disruption to client operations
Qualification
Required
Bachelor's Degree preferred with 3-5 years of relevant experience in facilities management or a related field. In lieu of a degree, a combination of experience and education will be considered
Proven experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is highly preferred
Excellent communication skills, with the ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and effectively handle challenging situations
Strong leadership skills to motivate the team and positively impact the quality, efficiency, and effectiveness of the job discipline and department
In-depth knowledge of Microsoft Office products, including Word, Excel, and Outlook
Exceptional organizational skills with a strong inquisitive mindset, demonstrating a proactive approach to problem-solving
Advanced math skills, including the ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits
Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Paid time off and holidays
401(k) retirement plan with company match
Professional development and training opportunities
Opportunities for career advancement within a global organization
A collaborative and supportive work environment
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Adam Gallistel
Co-CEO and CIO
Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
Company data provided by crunchbase