Valley Networks · 1 day ago
IT Support / Network Engineer
Bethlehem, PA
Full-time
Onsite
Mid, Senior Level
$60K/yr - $60K/yr
7+ years expValley Networks, Inc is a small Managed Service Provider located in the Lehigh Valley serving commercial and municipal interests. They are seeking an IT Support / Network Engineer to work with clients on technology support and implementation needs in varied IT environments.
Information ServicesInformation Technology
Responsibilities
Primary duty will be working with commercial clients on their technology support and implementation needs
You will be traveling to client sites on a regular basis
Qualification
Required
Seven years work experience in IT Support and Engineering is required
Dashboard oriented RMM suites; NinjaOne
Firewall configuration - mandatory
Remote Desktop / VPN / Terminal Server expertise
Microsoft Server operating systems
Desktop Support
Virtual Machines
Microsoft 365
Server migrations and upgrades
Network security / Penetration testing
SentinelOne EDR
Networking equipment including: Ubiquiti, SonicWall and other similar switches, access points, core switches and firewall technologies
Datto Business Continuity
High level understanding of DHCP, DNS, network routing
Ability to present ideas in user-friendly language
Highly self-motivated and able to be directed
Proven technical troubleshooting abilities
Exceptional customer service orientation; You must understand that the issue has not been resolved or until the client verbally acknowledges such
Ability to present yourself in a professional manner
Preferred
HIPAA Compliance knowledge a plus
ECW eClinicalWorks knowledge a plus
VOIP phone experience a plus
Low voltage wiring and terminations a plus
Company
Valley Networks
Valley Networks specializes in providing comprehensive IT Support to businesses right here in the Lehigh Valley.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknown2018-06-04Acquired
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