LightFire Distribution · 1 day ago
Customer & Operations Support Coordinator
Fort Lauderdale, FL
Full-time
Onsite
New Grad, Entry LevelLightFire Distribution is a high-volume e-cigarette and vapor product distribution company seeking a Customer & Operations Support Coordinator. The role involves customer service, administrative tasks, and warehouse support to ensure efficient operations at a new B2B cash-and-carry warehouse.
ElectronicsTobaccoWholesale
Responsibilities
Welcome and assist B2B customers, vendors, and visitors
Answer incoming calls and direct them to the appropriate team member
Handle customer payments and manage accounts receivable tasks
Create shelf labels, pricing signage, and product tags
Assist with vendor billing and accounts payable when needed
Develop simple monthly “Top Product” promotions for social media and internal WhatsApp member groups
Produce basic marketing materials such as flyers or vendor sheets
Keep the front desk and customer areas clean, organized, and fully stocked
Use spreadsheets (Excel or Google Sheets) to track inventory, pricing, product movement, and operational data
Maintain organized digital logs, files, and tracking systems
Prepare accurate purchasing lists and product replenishment order sheets
Manage customer accounts, credits, and open invoices
Demonstrate strong cash-handling skills with accuracy and consistency
Process payments with credit cards and checks
Order and replenish office and warehouse supplies
Keep warehouse and office areas clean, structured, and workflow-ready
Provide any additional support requested by the on-site team to ensure smooth operations
Qualification
Required
Reliable, organized, and initiative-driven team member
Strong initiative and the ability to work independently
Proficient with spreadsheets (Excel or Google Sheets)
Excellent organizational and multitasking abilities
Clear, professional communication and customer service skills
Ability to perform both administrative and warehouse-related tasks
Preferred
Experience in B2B, warehouse operations, administrative roles, or cash-and-carry environments is a plus
Company
LightFire Distribution
LightFire Distribution markets and distributes electronic cigarettes, vaporizers, and accessories.
Founded in 2011
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase