IBM · 6 hours ago
US Senior Engagement Manager
Austin, TX
Full-time
Hybrid
Senior LevelIBM is a leading company in consulting, focusing on long-term client relationships and collaboration worldwide. The Engagement Manager will lead engagement activities on projects, ensuring that marketing, communication, or CSR strategies are met while managing relationships with cross-functional teams and delivering creative assets.
Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
Responsibilities
Manage Creative Asset Delivery: Oversee the development and delivery of creative assets, ensuring they meet the required quality standards and are aligned with the Marketing, Communication, or CSR strategy. This includes managing relationships with external agencies and global teams to meet in-market business needs
Streamline Processes and Tools: Refine business processes, including the usage of tools to track and forecast financial and project objectives, to optimize efficiency and effectiveness
Drive Communications and Approvals: Facilitate communications and approvals across cross-functional teams, ensuring that expectations are managed at both strategic and tactical levels
Build Trust and Negotiate: Negotiate and build trust across the team by streamlining time, cost, and quality across multiple simultaneous work efforts
Apply Learnings and Best Practices: Apply learnings from previous work to strengthen the team's ongoing performance and implement best practices to drive continuous improvement
Qualification
Required
Proven experience in overseeing the development and delivery of creative assets, ensuring quality standards and alignment with Marketing, Communication, or CSR strategy
Demonstrated ability to refine business processes, including tool usage, to optimize efficiency and effectiveness in tracking and forecasting financial and project objectives
Experience serving as primary liaison to executive sponsors, as well as business and technical stakeholders, translating complex technical solutions into business value and managing expectations through challenging project phases and scope changes
Experience in facilitating communications and approvals across cross-functional teams, managing expectations at strategic and tactical levels
Experience with tools to track and forecast financial and project objectives, optimizing efficiency and effectiveness in creative asset delivery
Proven track record managing delivery teams of 10+ technical resources, including architects, data engineers, developers, and QA testers across multiple concurrent client engagements while maintaining quality standards and delivery timelines
Demonstrated ability to quickly identify and resolve critical project blockers, including technical debt, performance issues, integration challenges, and vendor complications while maintaining client confidence and project momentum
Proficiency in Agile frameworks (SAFe, Scrum) with experience leading sprint planning for multiple teams, managing cross-team dependencies, and implementing CI/CD practices that consistently deliver data platform projects on-time and within scope
Proven ability to negotiate and build trust across teams, streamlining time, cost, and quality across multiple simultaneous work efforts
Experience in applying learnings from previous work to drive continuous improvement and implementing best practices to strengthen team performance
Preferred
Experience working with global teams to meet in-market business needs, ensuring creative assets meet quality standards and align with Marketing, Communication, or CSR strategy
Experience managing relationships with external agencies to deliver creative assets, ensuring quality standards and alignment with Marketing, Communication, or CSR strategy
Hands-on experience with and/or solid understanding of cloud data warehouses (preferably Snowflake), ETL/ELT pipelines, modern data stack tools (dbt, Airflow), and API integrations with a strong understanding of data architecture and performance optimization
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
Founded in 1911
10001+ employees
H1B Sponsorship
IBM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3032)
2024 (3301)
2023 (2160)
2022 (1809)
2021 (1157)
2020 (2669)
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-01-14IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
Recent News
2026-01-25
2026-01-24
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