Revv · 13 hours ago
Customer Success Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expRevv is revolutionizing the global auto repair industry with an AI-powered platform designed to streamline workflows and enhance vehicle safety. As a Customer Success Manager, you will be responsible for ensuring customer activation, adoption, and long-term retention, while driving measurable outcomes and collaborating closely with various teams.
Artificial Intelligence (AI)AutomotiveB2BMachine LearningSaaS
Responsibilities
Own a book of business as the primary post-sale operator and advisor
Lead onboarding and activation, ensuring customers fully implement Revv into their daily workflows
Drive adoption of core features tied to ROI and compliance
Run structured business reviews focused on outcomes, not activity
Identify expansion opportunities and partner with AEs on growth and renewals
Flag and manage risk early with clear action plans
Feed actionable customer insights back to Product and GTM leadership
Build repeatable playbooks that scale across segments
Qualification
Required
3–5+ years in Customer Success, Implementation, or Account Management (SaaS/startup experience preferred)
Comfortable owning complex, operationally heavy accounts end-to-end
Strong communicator who can influence operators and executives
Metrics-driven and accountable; you care about outcomes, not optics
Thrive in fast-moving, high-expectation environments
Preferred
Experience with vertical SaaS, workflow-heavy products, or technical implementations is a plus
Benefits
Health, Dental, and Vision Coverage: Access to high-quality insurance plans tailored to fit your needs and those of your family.
Flexible PTO: Recharge and take the time you need with our flexible paid time off policy.
Wellness Resources: Enjoy free access to mental health support, including tools like Headspace and Spring Health.
401(k) Program: Plan for your future with our easy-to-use retirement savings plan.
Exclusive Perks : Take advantage of discounts on entertainment, travel, and more through our corporate discount program.
Company
Revv
Revv equips repair shops with AI-powered SaaS solutions to stay ahead in the shift toward advanced vehicle technology
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33.3MKey Investors
Left Lane Capital1984 Ventures
2024-11-19Series A· $20M
2024-02-01Series A· $11.2M
2023-05-01Seed· $2.1M
Leadership Team
Adi Bathla
CEO and Co-Founder
Recent News
Research and Markets
2025-04-04
yourstory.com
2024-11-29
Company data provided by crunchbase