(USA) Group Director, Claims Management - Walmart Claims Liability jobs in United States
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Walmart Canada · 1 day ago

(USA) Group Director, Claims Management - Walmart Claims Liability

Walmart Canada is seeking a Group Director for Claims Management to oversee the strategic direction and operational excellence of their Claims Services for General Liability. This role involves driving innovation, managing claims processes, and collaborating with various teams to enhance claims management aligned with Walmart's business objectives.

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Responsibilities

Managing and processing a wide range of claims, including general liability, property, and insurance claims
Implementing best practices and innovative solutions to streamline claims operations and improve outcomes
Ensuring compliance with industry regulations and Walmart’s internal standards
Collaborating with business partners to identify opportunities for process improvement and cost savings
Providing exceptional service to associates, customers, and partners throughout the claim’s lifecycle

Qualification

Claims managementProgram managementFinancial oversightStakeholder engagementProcess improvementLeadership experienceInnovationTeam buildingStrategic thinking

Required

15 years' experience in claims, with minimum of 7-years leadership function at major TPA or insurer
Brings proven experience setting General Liability claims strategy aligned to enterprise business objectives
Known for transforming claims operations through modernization, workflow redesign, and innovation
Strong track record managing complex programs and vendor performance (SLAs, compliance, quality)
Delivers financial impact through severity control, leakage reduction, and disciplined forecasting
Builds high-performing claims leadership teams and scalable operating standards

Benefits

Competitive pay
Performance-based bonus awards
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.