Amazon · 11 hours ago
Technical Program Manager III, AWS Prototyping and AI Customer Engineering (PACE)
New York, New York, USA
Full-time
Onsite
Senior Level
$171K/yr - $231K/yr
6+ years expAmazon is a leading cloud services provider, and they are seeking a Technical Program Manager III to join their AWS Prototyping and AI Customer Engineering team. The role involves owning AI-focused customer engagements from concept to delivery, facilitating the design of innovative AI solutions, and collaborating with various teams to drive AI adoption.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Own strategic AI-focused customer engagements from kick-off through delivery, applying Working Backwards methodology to define solution requirements, success criteria, and scope
Facilitate PACE Prototyping Architects and Design Technologists in AI solution design and agentic architecture patterns, coordinating adoption of AI-driven development tools to accelerate delivery
Partner with regional Sales and Solutions Architecture teams to identify and qualify Generative AI and Agentic AI opportunities, supporting PACE leadership with program-level strategy
Build and maintain relationships with customer executives and AWS leadership through structured communications, operational reviews, and clear reporting on AI outcomes and business impact
Establish engagement metrics, track delivery velocity, and contribute to program-level KPIs that measure success
Develop and implement processes that improve team efficiency, prototype delivery speed, and knowledge sharing across the PACE community
Proactively identify risks specific to AI implementations and develop mitigation strategies to ensure successful outcomes
Apply product thinking to ensure AI prototypes are designed with responsible AI practices, production readiness, and long-term customer value
Qualification
Required
Bachelor's degree in engineering, computer science or equivalent
6+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
6+ years of working directly with engineering teams experience
Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
Experience managing programs across cross-functional teams, building processes and coordinating release schedules
Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Preferred
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase