PeakMade Real Estate · 23 hours ago
Residence Education Coordinator
Chicago, Illinois, United States
Full-time
Onsite
Mid LevelPeakMade Real Estate is seeking a Residence Education Coordinator to oversee the administration and management of a residential community for over 1700 students. The role involves leadership in residence education programs, crisis response, and collaboration with the Director of Residence Life to enhance community development and address resident needs.
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Responsibilities
Providing leadership for residence education programs through their work with residents and their supervision of Resident Advisors
Providing appropriate crisis response leadership for a variety of incidents and situations
Collaborating with the Director of Residence Life, developing the departmental strategic planning process, performance review process and professional development opportunities
Fostering a supportive and challenging multicultural environment focused on leadership through staff selection, training, community development, and interpersonal contact with staff and residents
Adjudicating violations of conduct standards and administer judicial procedures that encourage appropriate community behavior
Collaborating with member institutions and other staff members to address resident needs, concerns, and interests
Respond to and manage any issues, conflict, or concerns brought forth by students, parents, staff, and guests
Providing a high level of customer service in communicating with visitors, parents, employees, and vendors in day-to-day operations
Responsible for one or more of the following areas: Conduct and Judicial, Resident Advisor Recruitment/Selection/Training, Manage/Plan/Lead Move In & Out Processes in conjunction with the Housing Team, StarRez & Systems Management
Management, operations, and leadership of the entire community as a member of the Residence Life and Management Team
Qualification
Required
Bachelor's degree required
Ability to develop and cultivate relationships; works well in a team-oriented environment
Strong work ethic, with the ability to multitask and prioritize needs
Excellent customer service skills while maintaining the highest standards of professionalism
Ability to track and maintain budgets for multiple, large-scale, and ongoing programs
Ability to provide direction and development to individuals and staff
Excellent record keeping and organization skills
Excellent verbal and written communication skills
Candidate must be available on evenings and weekends during peak move-in and move-out periods
Experience in community development, educational programming, leadership training, and/or advising student government associations
Proven ability to work productively with a diverse range of students and staff, with sensitivity to the unique qualities of urban education, as well as in high-stress or crisis management situations
Computer literacy required, ability to navigate Microsoft Office and learn new software systems successfully
Preferred
Master's degree preferred
Experience with Housing and/or Residence Life software, StarRez strongly preferred
Benefits
Furnished one-bedroom apartment
All-inclusive utilities
Meal plan with flex dollars
Monthly cell phone stipend
Discount of 100% on rent
Company
PeakMade Real Estate
PeakMade Real Estate provides property management, development, and consulting services.
Founded in 2011
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rebecca Shady
Director of Strategic Initiatives - Office of the CFO
Recent News
2025-08-05
Multi-Housing News
2024-04-26
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