Quevera · 2 days ago
IT Field Support Specialist (Voice)
Ft Meade, MD, Odenton, MD, US
Full-time
Onsite
New Grad, Entry Level
0+ years expQuevera is seeking an IT Field Support Specialist to join their team. The role involves conducting site surveys, configuring hardware, and providing training and support for site personnel on various equipment.
ConsultingInformation ServicesInformation TechnologySoftwareSoftware Engineering
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Conducts sites surveys; assesses and documents current site configuration and user requirements
Analyzes existing requirements and prepares specifications for hardware acquisitions
Develops hardware installation schedules
Prepares drawings documenting configuration changes at each site
Prepares site installation
Configures computers, communications devices and peripheral equipment
Trains site personnel in proper use of hardware
Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems
Qualification
Required
Current TS/SCI Polygraph clearance
High school/GED and zero (0) to two (2) years of experience
8570 Certification
AA or BS in a technical field as a substitute for years of experience
Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals
Well-versed in installing windows, software, applications, antivirus and patches
Demonstrated ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Able to manage time and priorities effectively
Able to work efficiently with minimal supervision
Proficient in working with end-users remotely
Demonstrated expertise
Familiar with Active Directory security and policies
Excellent analytical and problem solving skills
Outstanding communication skills to relate with team members and support workers
Must be available to work an 8 hour shift between the hours of 6am-and 6pm
Must be able to lift up to 50 pounds
Must have a valid driver's license and an acceptable driving record
Preferred
Security +
Benefits
100% Employer Paid Medical Plan
Employer Paid
Employer Paid
$5,000 towards education/training/certification
Employer paid Company Vacation Package for you and a guest
Quevera will match up to 6% towards your 401K and an additional 4% profit sharing
Company
Quevera
Quevera offers consulting and software engineering services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Lee Simms
CEO
Bryan Pittinger
Chief Information Officer
Company data provided by crunchbase