Cleveland Clinic · 9 hours ago
Global Patient Financial Advocate
Cleveland, OH
Full-time
Onsite
Entry, Mid Level
$16.47/hr - $23.61/hr
1+ years expCleveland Clinic is a highly respected healthcare organization seeking a Global Patient Financial Advocate to assist patients with their financial responsibilities. In this role, you will counsel patients on payment obligations, contact insurance carriers, and ensure maximum collection of payments to positively impact patient care.
Health CareHospitalMedicalNon Profit
Responsibilities
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance by explaining financial responsibilities for services received, payment options and collection procedures to patients and parties responsible for payment
Contact insurance carriers or other sources and act as an advocate for the patient
Initiate process for collecting prepays due and perform follow-up to ensure maximum collection is achieved
Identify and resolve issues related to registration, financial clearance, insurance company authorization requirements, billing, insurance company explanation of benefits, provider-based billing, governmental requirements, HCAP/FAP policies and restrictions, MyAccount and collections
Update and correctly document in appropriate computer systems
Qualification
Required
Candidates must reside in NE Ohio area to be considered
High School Diploma/GED and three years of experience in a customer-facing role with in-person or phone contact
OR Associate's Degree and two years of experience
OR Bachelor's Degree and one year of experience
Ability to communicate and exchange accurate information
Ability to perform work in a stationary position for extended periods
Ability to work with physical records or operate a computer or other office equipment
In some locations, ability to travel throughout the hospital system
In some locations ability to move up to 25 lbs
Follows standard precautions using personal protective equipment as required
Preferred
Associate's or Bachelor's Degree
Finance experience, such as banking, cashiering and handling money
Benefits
Healthcare
Dental and vision benefits
Retirement savings account contributions
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
2026-01-25
2026-01-14
Company data provided by crunchbase