Diversey · 19 hours ago
Quality Director
Wilmington, DE
Full-time
Onsite
Director/Executive
12+ years expSolenis is a leading global provider of water and hygiene solutions, and they are seeking a Quality Director for North America. This role is accountable for defining and improving the Quality Strategy and Management System across manufacturing and supply chain operations, ensuring compliance and operational excellence throughout the organization.
ChemicalClean EnergyCleaning ProductsHealth CareSustainability
Responsibilities
Lead and implement the North America Quality Strategy by establishing consistent governance, KPIs, roles, and accountability across all sites, managing risk and audits, and ensuring clear communication and reporting of quality performance
Own the design, deployment, and continuous improvement of quality management systems across North American sites, ensuring effective nonconformance, CAPA, document/change control, product release, data integrity, and audit processes, while harmonizing Heritage Solenis and Heritage Diversey standards into a unified NA Quality framework
Drive quality into daily operations by partnering with plant and operations leaders to embed ownership at the line/shift level, implementing a continuous improvement model with root-cause problem-solving, standard work for recurring issues, quality loss reduction, and championing Lean/Six Sigma methods to enhance site performance
Serve as the senior escalation partner for customer-impacting quality events and critical incidents, guiding processes for complaints, field failures, product integrity, incident response, and customer communications, while supporting teams in risk identification and mitigation with thoughtful, balanced judgment
Ensure compliance across North America with internal standards, customer requirements, and regulatory expectations, acting as the senior quality authority for audits and supporting ongoing site certification governance, corrective action completion, and system maturity
Partner with plant managers and site quality managers to ensure lab governance, technical quality, data integrity, and analytical rigor, setting clear expectations for calibration, method validation, COA compliance, and investigation of testing deviations
Establish expectations and accountability for quality performance across suppliers, tollers, third-party manufacturers, labs, and logistics providers, partnering with Procurement and Supply Chain to implement audits, scorecards, corrective actions, risk-based controls, and materials governance
Front quality integration for acquisitions by assessing, stabilizing, and harmonizing processes, aligning governance, building capabilities, and ensuring new sites are fully integrated into QMS, training, and audit readiness
Own the North America Supply Chain Quality and Technical training strategy, building capacity through standard work, problem-solving discipline, and structured coaching, while championing a visible Quality Culture that prioritizes customer protection and compliance
Lead and develop direct reports, building a strong succession pipeline, recruiting and retaining high-performing leaders, and driving consistent performance management and organizational capability. You will ensure consistent quality standards, investigation rigor, and customer protection, while driving capability building, coaching, succession planning, and establishing standard ways of working for complaints, investigations, root-cause analysis, and CAPA effectiveness
Qualification
Required
Bachelor's degree in Engineering, Chemistry, Microbiology, Pharmacy, Food Science, or related discipline (Master's preferred)
12+ years progressive experience in Quality within manufacturing / industrial environments
Proven multi-site Quality experience; skilled in matrix leadership and influencing through collaboration and guidance
Deep experience in: Quality systems and compliance, Audits (customer, third-party, internal), CAPA governance and investigation management, Quality metrics, dashboards, and performance systems, Operational continuous improvement
Demonstrated ability to build culture and sustain disciplined execution across multiple sites
Strategic Systems Thinker: Designs scalable governance, standards, metrics, and operating models across multiple sites and acquisitions, supporting teams in consistent and effective execution
Incident & Quality Management: Provides calm, structured, and supportive guidance during customer-impacting events, fostering accountability and effective resolution
Customer Advocate & Builder Mindset: Advocates a quality culture that protects customers and the business, while enabling collaboration, standardizing processes, and integrating diverse operating cultures
Excellent communication and interpersonal skills, with the ability to influence across all levels and functions. Understanding realities on the floor to guide sustainable improvements
Preferred
ASQ certification (CQE, CQA) or equivalent
Elutia Quality Director
Lean Six Sigma Black Belt or equivalent
Experience in PE-backed environment with strong performance expectations (pace, decisiveness, accountability)
Supplier quality experience including audits/scorecards and external partner compliance
Benefits
Medical
Dental
Vision
401K
Company
Diversey
Diversey offers a vast range of commercial cleaning, sanitation, and hygiene solutions for businesses. It is a sub-organization of Sealed Air.
10001+ employees
H1B Sponsorship
Diversey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (2)
2021 (6)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$2.38BKey Investors
CD&R LLP
2023-03-08Acquired
2021-03-24IPO
2009-11-24Private Equity· $477M
Leadership Team
Filitsa Triantafilia Tsitouris
Executive Director, HR - Global Talent Leader and Global HR Business Partner at Diversey
Recent News
Morningstar.com
2025-11-14
2025-09-19
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