Datavant · 23 hours ago
Vendor Success Lead
United States
Full-time
Remote
Entry, Mid Level
$62K/yr - $72K/yr
2+ years expDatavant is a data platform company and the world’s leader in health data exchange. They are seeking a Vendor Success Lead to serve as the primary point of contact for their largest vendors, facilitating meetings and managing vendor relationships to ensure alignment on priorities and performance expectations.
BiopharmaClinical TrialsData IntegrationHealth CareSoftware
No H1B
Responsibilities
Serve as the main point of contact for the department’s largest and most complex vendors, representing the company in all vendor meetings and communications
Lead vendor meetings to review inventory statuses and drive follow-ups to ensure alignment on priorities, deliverables, and performance expectations
Review dashboards and inventory data to deliver accurate forecast totals, set priorities, identify risks, and recommend strategies to meet client goals with vendors
Own day-to-day vendor management, balancing multiple projects, competing priorities, and time-sensitive escalations
Regularly review client projects and proactively identify projects pacing behind plan to partner with vendors to course-correct and maintain delivery timelines
Support projects by tracking deliverables and reporting results to leadership and other internal teams
Monitor vendor performance and report gaps, trends, and concerns; provide weekly escalations and updates to leadership
Drive continuous improvement by playing an active role in creating, refining, and documenting processes, procedures, and tools, documenting all processes through standard SOPs
Manage daily efforts to improve chart retrieval performance from vendors and ensure targets and pacing are consistently met
Own payment reconciliation with vendors and work with Accounts Payable to ensure accurate and timely payments
Maintain ownership of project inventory, ensuring scheduling is executed quickly and efficiently
Collaborate closely with internal partners to prepare and deliver files to vendors for scheduling, ensuring all inventory is captured across projects
Maintain and be accountable for department KPIs related to inventory management, ensuring inventory is actively worked and dispositioned appropriately
Qualification
Required
Bachelor's degree in Business Administration, Healthcare Management, Business Analytics, Economics or related field preferred
2-5 years' experience in Healthcare Technology, Medical Records or Health Information
Understanding of Risk Adjustment and Healthcare/Health IT industry experience
Knowledge of project management principles and frameworks of successful project management from an account support perspective
Demonstrated competency in problem solving, decision making and executing against goals and deadlines
Ability to quickly establish rapport, credibility, trust and respect throughout the organization and with clients
Excellent oral and written communication skills and the ability to effectively and persuasively present data
Excellent strategic thinking and precise analytical skills; demonstrated ability to anticipate vendor needs
Professional and positive approach, self-motivated, and conscientious team player with strong attention to detail
Preferred
Prior experience in account management or operations for a healthcare services company or health plan preferred
Project Management coursework or PMP Certification preferred
SQL preferred
Company
Datavant
Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$80.5MKey Investors
Transformation Capital
2020-10-08Series B· $40M
2018-04-30Series Unknown· $40.5M
Leadership Team
Jasmin Phua
Head of Government Solutions
Recent News
2026-01-19
2025-12-31
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