SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 21 hours ago
A/R Collections Clerk
Stockton, CA 95215
Full-time
Onsite
New Grad, Entry Level
$18/hr - $25/hrSERVPRO of Stockton is an Emergency Restoration Company that provides services to all who suffer damages due to water, fire, & mold. They are seeking an A/R Collections Clerk to ensure that all customer accounts are kept current and paid within payment terms, involving various financial, clerical, and administrative duties.
Consumer Services
Responsibilities
Sending of invoices
Contacting clients for payment resolution
Negotiating payment arrangements
Recording and reconciling payments
Resolving payment discrepancies
Maintaining billing accounts and records
Producing reports as required by management
Proactively escalate issues as needed
Perform account reconciliations as needed
Communicate with branches and designated customers regularly to ensure timely payment of all invoices
Answering questions regarding billing and account information
Work closely with billing department to resolve internal and external customer issues
Identify delinquent accounts to be written off or placed with collection agency
Complete W9 forms & New Vendor Profiles
Detail oriented
Work with payers to resolve issues in a timely manner
Qualification
Required
Knowledge of working with other departments to ensure accuracy
Strong attitude of professionalism and team building
Ability to prioritize and manage expectations
Detail Oriented
Work independently
Verbal and written communication skills to communicate effectively with co-workers and customers
Investigating and resolving any irregularities or inquiries
Follow up with customers on outstanding invoices and collect payment
Monitor customer account details for non-payments, delayed payments, and other irregularities
Investigate and resolve customer inquiries
Ability to work cross-functionally to resolve disputes
Ability to provide analytical analysis on requested work
Ability to identify and implement process improvements
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company's Quality Management System policies and procedures
Regular and reliable attendance
Benefits
Opportunity to learn and grow
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase