Astound Digital · 1 day ago
Salesforce Technical Architect - Field Service
United States
Full-time
Remote
Senior Level
5+ years expAstound Digital is a pioneer in the digital landscape, dedicated to transforming how the world interacts with technology and data. They are seeking a Salesforce Technical Architect to lead a high-performance technical development team responsible for building enterprise-level Salesforce solutions.
E-Commerce
Responsibilities
Lead Salesforce project development teams
Work on presales activities including responding to RFP/pursuits, estimating, demos, and client presentations
Assist in client discussions and presentations to showcase the organization's Salesforce practice capabilities, tailoring offerings to meet specific client needs
Provide expert guidance and consultation to clients and team members on Salesforce best practices, solutions, and opportunities for process improvements
Handle client escalations professionally and efficiently, working towards resolution
Understand Salesforce market trends
Stay updated on the latest Salesforce features, applying this knowledge to enhance outcomes and propose innovative solutions
Provide thought leadership on Salesforce best practices, tools, and methodologies to drive successful project deliveries
Familiarize the team with customer’s needs and development process
Take ownership of the project
Collaborate with the project team to drive closure to problems and open issues
Qualification
Required
Overall experience of 5+ years with a minimum of 1 year serving as a Subject Matter Expert for Salesforce Field Service (formerly FSL) technical implementations
3+ years of Apex programming, triggers, controllers and classes
2+ years of Lightning Aura Component or LWC programming
At least 1 years of development team leadership experience
Deep understanding of the Field Service Managed Package, including the Dispatcher Console, Scheduling Policies, and Optimization logic
Experience estimating RFP/pursuits and documenting assumptions that underpin the estimate
Strong experience developing components/applications using Lightning Framework
Solid experience using standard salesforce APIs (REST, Bulk, Streaming)
Excellent knowledge of Salesforce ecosystem
Experience using Salesforce data tools
Strong understanding of Salesforce SDLC
Preferred
Software architecture design using object-oriented and modularity principles
Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies
Technical documentation writing skills
Design patterns knowledge and experience
Basic knowledge of project management
Experience with interviewing and on-boarding of engineers
Experience managing geographically distributed teams
Benefits
Parental leave
Flexible time off
Comprehensive health and medical plans
Remote, in-office, or hybrid working modes
Flexible hours
Work-life balance support on every stage and level
Culture of collaboration that encourages innovation every step of the way
Company
Astound Digital
At Astound Digital, we help brands build smarter, connected digital experiences.
1001-5000 employees
H1B Sponsorship
Astound Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-06Series Unknown
2019-06-18Series Unknown
Leadership Team
Vanessa Cartwright
Chief Executive Officer
Jerry Collazo
Chief Financial Officer
Recent News
2025-09-12
2024-04-08
Company data provided by crunchbase