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The Jonus Group · 3 hours ago

Commercial Insurance Account Manager

St Louis, MO

Full-time

Onsite

Mid Level

The Jonus Group is seeking a highly motivated, detail-oriented Commercial Insurance Account Manager/Customer Service Representative (CSR) to join their team. The ideal candidate will provide outstanding service to clients by managing accounts, assisting with renewals, and addressing client inquiries.

EmploymentInsuranceRecruiting

Responsibilities

Build and maintain strong client relationships by addressing customer inquiries and resolving issues promptly

Assist in preparing and processing renewal documents, quotes, and endorsements for commercial insurance policies

Support the sales team by identifying client needs and suggesting appropriate insurance solutions

Manage policy changes, cancellations, billing inquiries, and other customer service tasks

Maintain accurate and up-to-date account information in the system

Collaborate with underwriters, carriers, and other team members to provide seamless client support

Educate clients about available coverage options and changes to policy terms

Ensure compliance with all applicable laws and regulations in the insurance industry

Actively participate in company meetings, training, and development opportunities to enhance skills and knowledge

Qualification

Commercial insurance knowledgeInsurance management softwareP&C insurance licenseMicrosoft Office SuiteCommunication skillsOrganizational skillsProblem-solving skillsTeam collaboration

Required

Proven experience as an Account Assistant, Customer Service Representative, or similar role in commercial insurance

Strong understanding of commercial insurance concepts, policies, and procedures

Excellent communication skills, with the ability to clearly explain complex information to clients and team members

Proficient in using insurance management software and Microsoft Office Suite (Word, Excel, Outlook)

Highly organized, with the ability to manage multiple tasks and deadlines

Exceptional problem-solving and decision-making skills

Ability to work both independently and as part of a collaborative team

Holds an active P&C (Property and Casualty) insurance license

Company

The Jonus Group

The Jonus Group is an insurance company specializes in full service recruiting firm that offers both direct hire and contract hire services.

Founded in 2012

Wayne, Pennsylvania, USA

51-200 employees

http://www.jonusgroup.com/

Funding

Current Stage

Growth Stage

Leadership Team

Ryan Morse

Chief Operating Officer

Seth Brady

Chief Sales Officer (CSO)

Company data provided by crunchbase