Restaurant Equipment Market · 12 hours ago
Customer Service and Sales Manager
Atlanta, GA
Full-time
Onsite
Mid LevelRestaurant Equipment Market is a thriving, family-owned business with a rich history spanning nearly three decades. They are seeking a Customer Service and Sales Manager to lead a team, increase sales, and manage customer relationships while supporting operational needs.
ConsumerE-CommerceFood ProcessingRetail
Responsibilities
Increase sales
Maintain profit
Contain customer complaints
Manage customer issues and assist Operations Manager with scheduling/operational needs
Perform basic cashier functions and loading products into customer vehicles
Develop and maintain extensive product knowledge while leading and/or delegating product training within the store location
Manage the internal CRM system
Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business retail sales environment and lead operations in absence of the Operations Manager
Lead a team of 2 – 5 members
Conduct B2B customer service / sales with a focus on building and developing relationship with our customer base
Qualification
Required
Leadership Expertise: Have you successfully led teams towards achieving excellence?
Initiative Taker: Is taking the initiative ingrained in your DNA?
Positive and Proactive: Are you communicative, honest, positive, and warm in your approach?
Lifelong Learner: If you don't know how to do something, do you proactively research and learn?
Problem-Solving Pro: Do you relish identifying gaps and devising creative solutions?
Preferred
Team Management Experience
Hospitality Background (restaurants or hotels)
Sales Skills And Experience (a Significant Advantage)
Bilingual (Chinese and/or Spanish)
Company
Restaurant Equipment Market
Restaurant Equipment Market is an e-store that retails cooking equipment, disposables, serv-wares, ice machines, smallwares, and tabletops.
Founded in 1992
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase