Tennessee Board of Regents (TBR) · 12 hours ago
Administrative Support Specialist (People & Culture)
Memphis, TN
Full-time
Onsite
Entry Level
2+ years expTennessee Board of Regents is a comprehensive educational institution, and they are seeking an Administrative Support Specialist for Southwest Tennessee Community College. This role provides front-line administrative and clerical support for the Learning & Organizational Development function within the People & Culture division.
Higher Education
Responsibilities
Answer incoming phone calls, greet visitors, respond to email inquiries, and route requests appropriately
Provide general administrative support including data entry, filing, document preparation, copying, scanning, and mail distribution
Maintain office calendars, schedules, and shared inboxes related to Learning & Organizational Development activities
Serve as a first point of contact for questions related to training programs, schedules, and registration
Coordinate registration, attendance tracking, and rosters for professional development programs and training sessions
Schedule rooms, reserve meeting spaces, and coordinate technology and setup needs across campuses
Prepare participant materials, sign-in sheets, certificates, and post-session communications
Support recurring programs such as onboarding, supervisor training, leadership development, and institutional events
Process purchasing requests, requisitions, invoices, and related documentation in accordance with College policies
Coordinate travel arrangements, reimbursements, and required approvals for facilitators, speakers, and staff
Maintain records related to expenditures, registrations, and program participation
Maintain accurate records and files for learning programs, participation, and compliance documentation
Organize and maintain digital resource libraries, shared drives, and program documentation
Assist with basic reporting, data entry, and record reconciliation as requested
Provide courteous, timely, and professional customer service to faculty, staff, and external partners
Distribute communications related to training schedules, confirmations, reminders, and updates
Escalate issues or complex requests to appropriate People & Culture staff as needed
Qualification
Required
Associate's Degree or Two or more years of experience in an administrative support, clerical, or office support role
Demonstrated experience answering phones and providing front-line customer service
Strong clerical and administrative skills with attention to detail and accuracy
Ability to manage multiple tasks and shifting priorities in a busy office environment
Strong customer service and interpersonal communication skills
Proficiency with office productivity tools, scheduling systems, and digital file management
Ability to follow established procedures while exercising good judgment
Discretion in handling confidential or sensitive information
Preferred
Bachelor's Degree
Experience supporting training programs, human resources, or professional development offices
Familiarity with institutional purchasing, travel, or scheduling systems
Company
Tennessee Board of Regents (TBR)
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Diane Bonner, CAP
Administrative Professional to the CIO
Jon Calisi
Deputy Chief Information Officer
Recent News
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2025-03-28
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