West Pharmaceutical Services · 6 hours ago
Senior Sustainment Engineer, R&D
Scottsdale, AZ
Full-time
Onsite
Senior Level
5+ years expWest Pharmaceutical Services is a dedicated team focused on improving patient lives through innovative healthcare solutions. The Senior Sustainment Engineer will be responsible for sustainment engineering tasks related to electromechanical wearable drug delivery devices, ensuring product reliability and regulatory compliance through structured problem-solving and collaboration.
BiotechnologyHealth CareIndustrialManufacturingPackaging ServicesPharmaceutical
Responsibilities
Lead device investigations for new and existing devices, solve complex problems
Implement corrective actions related to: Non-Conformance Reports (NCRs), Supplier Corrective Action Requests (SCARs), Customer complaints
Manage and document PCBA component or material changes, ensuring traceability and compliance
Support change impact assessments across engineering, manufacturing, and quality domains
Facilitate change controls for Software and Hardware changes, create and support project documentation
Support customer interactions to demonstrate system performance
Support risk assessments, FMEA/dFMEA and design reviews
Support project scoping activities, including time, cost, and resource estimation for new customer programs or development initiatives
Other duties as assigned
Qualification
Required
Bachelor's Degree in Electrical Engineering or equivalent experience is required
5+ years of experience in product sustainment or R&D support
Experience and knowledge of root cause analysis methodologies (e.g., FMEA, FTA, Fishbone)
Familiarity with PCBA design and manufacturing processes
Proficient with electronic CAD tools (Altium and/or OrCad) and Microsoft Office products
Ability to read electronic schematic and work with Oscilloscope and other electronic lab equipment
Preferred
Advanced degree preferred
10+ years of experience in product sustainment or R&D support
Multidisciplinary knowledge of electronics and software
Working knowledge of regulatory standards (e.g., ISO 13485, FDA, IEC)
Experience with QMS tools and change control systems
Knowledge of C/C++ languages and programming using Embedded C for various SoCs / Microcontrollers in the market is preferred
Experience in a highly regulated industry (e.g., medical devices, aerospace, automotive)
Experience with Change control and impact assessments
Experience with microcontroller architecture, digital circuit design and various communication protocols such as I2C, UART, BLE, USB etc
Demonstrated ability to work cross-functionally and influence without authority
Experience with supporting medical electromechanical device throughout product lifecycle
Knowledge and experience with motor control
Knowledge of FDA Design Controls, Statistics, and Manufacturing is a plus
Experience with ARM architecture (32-bit)
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
Cooperative, 'Team Player', responsible, thorough, and committed to timelines, 'go-getter'
Benefits
Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
Company
West Pharmaceutical Services
West Pharmaceutical Services is a manufacturer of technologically advanced containment and delivery systems for injectable medicines.
5001-10000 employees
H1B Sponsorship
West Pharmaceutical Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (24)
2023 (18)
2022 (26)
2021 (17)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Eric Green
Chairman, President, and CEO
Atul Patel
Vice President, Devices & Delivery Systems
Recent News
2026-01-20
Company data provided by crunchbase